I tried not to complain as we already moved out from this crazy place. BUT they tried to charge me of $650 damage fee which is ridiculous - please take pictures everywhere. You never know what they will say.
They said we damaged cook top and scratched on laminate - so I asked to see the moving in checklist as there was memo about cook top. They said they do not have it and since the management company has been changed (from Kettler to Bozzuto). . I also asked to show me the pictures of scratches on laminate. AGAIN, they said they do not have it. I asked then how I know that there were scratches. The AGM said "my chief engineering said so." OH WOW..
The best thing about this place is location. That's it. I lived there for 3 years only for the location (I walked to work). And their maintenance team is much nicer than the concierge team.
It looks good from outside but there are too much problems inside.
Just like other's comments, the elevator is the worst thing - we had to wait for at least 5~10 mins on peak hours. One day, I let the elevator go because it was full. But the same elevator came after another 5 mins (out of 5 elevators). And stuck in the elevator few times - it is very common here. No one ever reached me. Oh, the cleaning team started to clean the elevator from 8am (can it be earlier or later after peak time? I believe that is common sense).
Parking - I can write a book about their parking system. I paid $125 per month/car for my first 1&1/2 years and they finally reduced it for $75. I had "RESERVED" parking but more than 20 days a month, I was not able to park my car to my parking spot as people for the office building parked on my spot. Why I paid for Reserved parking spot? because this is ONLY OPTION. Every day a different car parked on my spot. The concierge said they reported to security and the security put "handwriting" note of "warning" on the dash board. Then what? I had to find another parking with 2 young children far away from my paid parking spot - mines were right front of the elevator. After months of complain they offered me another spot which was on the corner between P2 and P3 much further than where my parking was – no compensation or discount was offered.
My guest was only allowed for 2 hour parking. When I complained, the concierge said they can park at the Tysons Mall – the busiest mall in this location – or pay for the parking. What a great solution!
You can tell what and when your neighbor is smoking. When I opened my cabinet in the kitchen, the smells hit me very hard. I believe my next door is renting out daily - I saw different group of people in short period. I do not care if I do not smell it on my apartment. When I reported it to concierge, they said they would speak to the people and/or they will make sure them to pay for the fee – again what about me?! Oh, there are 2 main entrance unless you drove in and group of people smoking all the time. I had to swim through it.
When we moved out, we reserved a Loading elevator from 11am to 2pm. when I went down at 11am for the elevator, the concierge said no one could assist me at the moment. so I waited for the maintenance guy for 10~15 mins - didn't complain. At 2pm, when we were doing our last run, the security came and asked me to unload my stuff right away. My husband explained this would be the last and he was almost "Warning" us and said "you better be". He had attitude, looked down to us and laughed at us - I cannot forget his face.
I met nice neighbors there. I still speak to them. But we agree on the management team does not care of current people but always walks around with potential residents. I hope they do better now for my friends who still live there. Very nice location, very nice building.. they can run this place 10 times better if they know what...
Read moreI've been waiting as long as possible before writing a review. I can't wait any longer.
Boiled down: DO NOT RENT HERE.
I'll start with where it sucks the most. VITA, in all their wisdom, decided to kick their angry residents even harder a couple of months ago. On top of the massively inflated rent they charge, they now have stopped providing residents parking validation cards for residents' visitors. VITA is the only place in the area that charges people to visit residents. VITA is also the most expensive for rent, so this makes no sense.
I asked for a parking validation the other day, and the girl at the front said "Ma'am, if you want free parking, park at the mall". I don't want free parking - I want parking. I pay $4,000 a month to live here, I should be able to have a guest here. Not to mention, I pay monthly myself -- on TOP of my ridiculous premium rent, to park in my own garage. This is absolutely asinine.
This place is infuriating. People complain about the high rent, which is unfair because they knew the amount when they signed their leases, myself included. HOWEVER. I signed that lease after being complete deceived by the leasing staff. All of the problems I saw during the initial tour were disregarded as "temporary" problems. Those were all lies because 6 months later, nothing has been fixed.
Things break here, and that would be expected in a newer building. But at VITA, nobody cares. There has been a refrigerator with a door that just falls off and smashes your foot in the sports lounge for six months now. It smells of rotten food, and VITA doesn't care. Handles are ripped off doors, doors don't close, the resident gate in the garage just stays up... It's insane.
The ceilings leak all over this place, trash cans sit in the gym for weeks collecting nasty water (I hope) and it goes unfixed for weeks.
I feel like I live in an Mexican food restaurant, because I come home every night and my place wreaks of other peoples' cooking. People whom I've never met, but I feel like I know them because sound passes through the walls and ceilings like they're made of tin foil.
The hallways are trashed, carpets never cleaned, dog crap in the halls, piss in the elevators, walls dinged up from moving in and drywall smashed - again, VITA couldn't care less.
WiFi rarely works. Bluetooth rarely works in the common spaces for the speakers. The TV system in the gym - broken indefinitely.
Security? NO. The doors to access residence elevators from the public parking levels a rarely functioning properly. My guests make it to my unit with no problem because security is so lax. You also don't need to swipe a fob or anything to traverse different residence levels. So you're completely exposed to everyone. The security guards just sit on the computers downstairs in the business lounge. The gate for residents to park behind doesn't close half the time, so anyone can just come in the residence floors whenever they want.
They fire the good employees at the front desk (RIP Brandon and Daniel) and hire garbage. You have to yell at the new girl to take her headphones out just to speak to her.
Honestly, I'm tired of typing. I could go on for hours. I'm talking with an attorney to get me out of this horrible lease, nobody should have to live like this paying this level of rent. This is not luxury, this feels like Section 8 housing management.
The residents are banding together and trying to get Fawna (the Property Manager) to actually do something. I'm hopeful, but VITA has literally done nothing to date to fix any of these issues, so we'll see.
Good luck, and don't...
Read moreKeep in mind I did not pay for my rent (company payed for me) and I only stayed for 2 months, in the one bedroom unit.
Pros: First impressions is its a nice place. It has a gym that is comfortable and clean. The metro (silver line) is literally connected to the building. If you like a city scape style sky line the view is nice, and if your around 10th floor or higher you really can't hear the traffic unless your windows are open. The floor I was on was quit, the walls seamed to have good sound separation.
All the appliances worked really nicely. Dish washer cleaned really well, fridge was nice, the washing machines all works great, love the glass top stove. The island in the kitchen area is really nice to have!!!! HVAC works great, I used both ac and heat.
They have someone staffed at the front desk 24 hours a day. Which is nice. Some of the people who work there are a little grumpy but I understand why, some of the residence can be very abrasive. In any case if you ask for something done or ask a question it gets taken care of form my experience. Speaking of residence, while its a big building and people are people (aka fallible and ridable) , over all most are polite and upbeat. The age range is mostly "young professionals" or whatever, but there are also some 'older' (40-60) couples/family as well.
The mall is right there and if you like being around people its nice to just walk around the mall or to watch the people drift in and out. Form the court yard. (also Starbucks is right there). Lots of restaurants both sit down and fast food.
Cons: They building seams to have some power issues. Normally no problem everything works, but when it storms the building can go on emergency power, which causes all the elevators to go to the ground floor and stay there. I don't mind taking the stares but if you have a mobility issue this is not the place for you especially if your on the 10th floor. I would say 1 out of 2 storms results in power failure? I personally saw 2 in 2 months (but it was during a stormy season) Power outages where always less than a day for what thats worth.
Further more elevators normally work effectively, but some times you come home from work and you'll wait 5 or 10 up to 15 min for an elevator. I might have had once a month where you had to wait longer than 10 min for an elevator. (not counting the power outages).
Trafic in the area can be very bad, and If you trying to get out of the mall area your just going to get jammed up, no way around it unless you get up extra early, or take the metro.
Summary.
Its expensive and its nice. I think there are nicer places around but they are also more expensive, there are cheeper places around but they are not as nice. I seriously considered moving in on a year lease however the one bedroom (which is what i could afford) was just a little too small for my needs and the one bed room was just slightly more than what i wanted to spend, and who the hell wants room mates...
After thoughts Some people complain about the security messing around on the computers or there phones... while thats true, I mean the security is not the military police. Maybe some changes to how the security operates might be needed, but i don't think its a big negative... i'd call security neural.
Also I was a little concerned with the 3 star review (at the time I was going to move in). But to me it feels better than what the ratings give it. Maybe they had a change in staff/management or maybe something changes recently but i'm surprised by all the 1...
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