Target — Local services in Violet Township

This used to be my favorite location but the employees being hired the past year have been the absolute worse. They are so mean and very unhelpful. I was ignored specifically by Brenda (older African- American woman) who was working self checkout for 15 mins. Once someone pointed out to her that I was waiting on her she laughed and said “nope looks like she’s waiting on you.” To that employee and walked away. This is my 3rd bad experience with her. The first time was when I asked her about where a specific isle was and she said “read them yourself, they’re there for everyone to see” and walked away (although these ones were hard to find after the remodel) and then the second time was when I got in her line and she turned off her light after I started putting my stuff on the belt and said “you need to find another lane or go to self checkout” and then walked away. I’m not sure what her problem is but it’s crazy that hiring people with such poor customer service to work Is customer service is...

I was asked to go to guest services by a target team member since a clearance item i had in my cart was ringing up incorrectly. (One was originally $10 and one was $15 but there was a glitch in the system causing them both to be $15 causing the item that was originally $10 to only have a slight discount) The 2 ladies at guest services could not understand the error and would not correct the issue another target team member had pointed out to me. I ended up buying them anyway. The frustrating thing is when I got to my car the lady who was parked next to me bought the same items and the cashier rang them up at 90% off since they were Christmas items... so she only paid $1.50 each for hers. I am not one to complain about a few dollars but it adds up when you purchase multiple items... and the fact the individuals working guest services couldn't understand the glitch...

I like the selection and the price and it is one of my favorite Target locations. HOWEVER, the store really needs to step up their online order pick up experience. My online order was placed, super fast and easy. Ready for pick up in 2 hours. I get there and no one can physically find my order. They know about the order, they see the order online and that it is ready, I am at the right store, but no one can find it. I wonder why? Maybe storing them in barely labeled bags hanging on a coat rack behind the counter isn't really the best nor most professional way of organizing these things. So instead I had to wait for someone to go out onto the floor, find the item and then fulfill my order. I could have done that faster myself. Give your employees the tools they need to be successful and they will be. I have no complaints about the employees, only the...