Embassy of Costa Rica — Local services in Washington

This consulate must be some sort of a joke or scam as there is no one here and all attempts to contact them result in nothing but automated responses.

I have been trying to speak to someone at the consulate for months and have sent multiple emails and left multiple messages to no avail. No one answers the phone, no one responds to emails and most alarmingly no one responds to appointment requests sent through their own website. I also visited the consulate during office hours on 11/29/17 and 11/30/17 and the lights were off, doors locked and no one in the building.

The consulate has had the same notification on their website explaining that their phones are down for months. I spoke to a woman at the embassy above the consulate who confessed that she has no idea what is going on with the consulate, but that the phones are down because some sort of issue with their telecom provider. What an absolute joke! It is 2017 and after months of providing inadequate service these people can't set up a temporary line to deal with this absurd problem?

As I mentioned earlier there is simply no way to get in contact with a living person here and I suspect it is a scam or run by incompetents.

Unfortunately for the people who need consulate services and live in Virginia there are not many...

My sister and I recently had the pleasure of working with Carlos at the Costa Rican Embassy in Washington, D.C., and our experience was truly exceptional. From the very beginning, Carlos was incredibly attentive and responsive, which was a tremendous help as we navigated the process of obtaining our cédulas.

Every question we had—no matter how big or small—was met with patience, clarity, and professionalism. Carlos replied promptly to our many emails, and his detailed guidance kept us informed and confident every step of the way. He was especially helpful in breaking down the administrative process, which made it much easier to coordinate with our mother as well.

Thanks to Carlos’s outstanding support, everything went smoothly. We’re deeply grateful for his care and dedication—he is truly a wonderful representative...

I read the many comments with 1 -2 stars and I can sympathize because it happened to me some time ago. However, after making the connection, it was relatively easy since I worked closeby it was a very worthwhile interaction in many ways. With former Ambassadors attaches, travelling and passports, etc. etc. Unfortunately the cv has put a all people in high alert and in distance mode. Costa Rica is experiencing a cv crisis after being one of the countries eith the least impact. My trusted sources inform me that it could get worse before it gets better, hopefully this is soon. Certain sectors of the population appear to be, unknowingly, compromising the wellbeing of this beautiful but very fragile country. As far as visas, passports, etc. keep trying, return calls might be scarce because of the cv response, economic...