Famous Footwear — Local services in West Valley City

Took my kids go shopping here and Everyone is so nice and helpful. I was being a pain though because I didn’t have my credit card on me and had to do some returns later on that ended up being complicated, but luckily young woman there was super helpful. I’m trying to remember her name correctly, but I think it’s Jalisa Came in there twice to get her help and she was super helpful and so nice. I just love going into a place to shop where you feel like surrounded by equals and they treat you with such kindness and respect no matter what is going on she could’ve been annoyed with me, but if she was, she definitely didn’t show it so I just wanna say thank you to her and all of her help. She was amazing during the stressful time of doing school shopping and how hectic the stores are she just 10 out of 10 I will definitely...

If I could give 0 stars I would!! We got to the store at 5:30 for back to school shopping. My fiancé and son were inside shopping and the employees who were working were following my fiancé and son around and kept taking to each other under their breath saying “I bet they steal something” my 13 year old son felt so uncomfortable and wanted to leave. At 5:50 they walked up to my fiancé and asked “are you going to buy something? we want to go home” my fiancé got up to purchase and the card machine would not work and kept declining. my fiancé called the bank it was on the merchants end and not the card. We used a different card and spent $80.00 not stealing might I add! I will never come back to this company and will be contacting the better business...

When I walked the store, the first thing that got my attention was how clean and organized the place looked. They have a wide variety of brands. Nike, Adidas, Puma, Vans, etc...Then again, I'm not surprised, it's always been that way. To me what set's this place apart is the staff. Today I believe his name is Shawn, helped me out. I was buying school shoes and noticed they were high tops which one would think are used for bball. We talked a few min. He was friendly and polite. Most importantly, he could tell I was in somewhat in a hurry at this point. He rang things up, gave me some reward points and I was gone. This guy Shawn is a real asset to this store and company. Keep it up...