I love going into the West Valley location. I have found that (Cain) C.J. is the most helpful salesperson I have encountered. He is extremely knowledgeable about the different supplements. He has helped me find products that have enhanced my health and wellness. C.J. also has excellent customer service skills with everyone who comes through the door. He greets, let's people look around for a minute, then offers to help if needed. I have another GNC nearby where I live, but I will drive to this location to buy my products because of his...
Read more::UPDATE:: Recently the GM has employed store associates that know nothing about health and wellness. Is seems like the GM doesn’t understand the GNC brand. He certainly doesn’t know its mission.
While I always look for the good in sales associates, this particular store employs a young man that encouraged me not to shop in the store due to his lack of integrity and unwillingness to help those he serves.
I’d recommend anyone having similar experiences to connect with his manager. Unfriendly, rude, and...
Read moreEmployee w the tats on his face is rude. Basically talked me out of buying anything. He seemed annoyed to have customers only interested in his phone and asking me to help him out by buying a pro membership after telling me all the products sold there weren't worth my money. I went to a different location that was very helpful that I'll give a positive review to but the face tat guy was scary and unprofessional. Wouldn't wear a mask either and admits he...
Read more