Absolutely fantastic turnaround time, pricing, and atmosphere. I had (who I believe was Ryan) install a sapphire crystal on an older Seiko quartz watch of mine, and the turnaround time was approximately 3 days between the time needed for the shop to receive the new crystal, and then install it. The person who serviced my watch also went through the extra trouble of installing a new battery at no extra cost, so I will definitely be coming back for all of my watchmaking and repair needs! If I could give 6 stars, I would honestly. The person who serviced my watch also explained possible options with new crystals on some of my other watches, and explained how sizing worked. Generally speaking, if you want fast and affordable, don't expect good work, yet honestly, Ryan's shop manages to tick all three boxes of fast, affordable, and good quality work. It's nice to see this "trifecta" met when you rarely ever see it in any industry or market...
Read moreAWFUL AWFUL AWFUL. Ryan is super rude and NOT friendly AT ALL. I was trying to decide on a ring at a different place. I came in and got a quote on how much it would be to size it and he quoted some extravagent price. Almost the price of the ring its self. I decided to purchase the ring. Went bought the ring and came back out to have it sized. Was not in the other store but maybe 5 mins. Ryan left while i was making the purchase. I came right back to his shop and waited around for at least 20 mins and he never came back. I went a few doors down to another ring sizing shop and they did it for half the price and within 40 mins and did a great job. Kay jewlers are the ones that recommended me to ryans and i will be going as far to call them and tell them NOT to refer their customers to him ever again. AWFUL man. DIRTY store. AWFUL experience. I will be spreading the word to friends and family and anyone else to make sure his business...
Read moreI strongly recommend Ryan's Custom Jewelry. I asked them if they could make my girlfriend a custom pendent shaped of the state of California with a diamond in the center and they provided. My girlfriend LOVED it. Also most of my communication was done through emails and Ryan was very responsive, I never felt like I was not important. If need any more custom jewelry done or just the battery changed on my watch I will...
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