I have tried and tried to buy a license plate from "Addicted to Route 66". It was to be the finishing touch to the front end of a 69 truck that came here from Chicago on 66 in 1969 but the link to their online store is dead. Their phone is never answered and makes sounds like a data / fax machine most of the time. They do not answer emails. This is over the last three months!!! How incredibly unprofessional. I tried to buy this item directly from "On The Road Wholesale" who makes it but they insist that I must buy from "Addicted To Route 66" even though I told them that I can't contact them and that they are apparently out of business. How do these people make any money? Maybe their actual store is operating but that doesn't help me. I will not go to Arizona ever again. How frustrating that a store has no phone and that the owners are so rude and unprofessional that they do not even attempt to communicate through emails and are so messed up that their online store has been removed. Add to that the fact that their wholesaler only has ONE retail outlet and I must say DO NOT BUY FROM THIS PLACE!!!!!!! DO NOT ACCEPT THIS KIND OF...
   Read moreUpdate: 09/05/2024 This is a phenomenal store, add to that the amazing customer service provided and naturally given to customers from Alicia J. As we know, gold star customer service cannot be totally taught or learned, but rather the innate set of good genes, Alicia, the store doesn't need a welcome sign or a welcome mat, your bright smile shares the neon of Route 66! The entry or aisles are clear of stock, it's a very shopable store that's also ADA compliantđ I'm an east coaster, I've been in the store three times and see the interactions, the pride of keeping the store stocked and presentable and the laughs. I'm sure all the employees are great, but, Alicia has been the go-to gal who's not afraid to muscle thru the inventory to help customers like me find what I'm looking for. L.L. Bean of Freeport, Maine said that "Customer service is my bread and butter before the sale itself, without returning customers, there is no bread to butter, so, if I don't pay attention to happy customers, i might as well close up shop." Bravo, here's...
   Read moreGreat experience! My wife and I came in to look for some gifts, and were instantly greeted by the owner! She was great. Super helpful, and had some local tidbits of information which was nice! The inside of the shop was loaded with cool merchandise, mostly Route 66 themed as the name of their store implies! Some cool items you canât find online! Reasonably priced! If you spend more than $10 in the shop, you get to spin a wheel to win a prize! Stop here if youâre in Williams! This...
   Read more