We were approached by some tourist asking us for directions to this place one afternoon. They had heard really good things about the place and it was one of the dining options they wanted to try while in Brisbane. Naturally, this piqued our interest and we had to check it out.
This was one I struggled a little with the review. I believe in sharing my insights and perspectives so others can make an inform decision on their own. I am not a critic and personally, I don't think anyone has the right to critic over the hard earned labour of others. We can share our experiences and that's all there is to it. So here is my humble opinion and I hope you will always exercise your own judgement by trying out these places for yourself.
First up, the food was good. It's hard to stand out with Fried Chicken. It's done to death and frankly, KFC set the bar very high for the rest of the world. So in saying that, I think Mom absolutely met the expectations. Wonderfully fresh and delicious batter that had the right amount of crunch with the jawbreaking effort. The chicken within was moist and tasty. Their handmade potato chips as a topping was an awesome touch and so yummy! The portion sizes are fair and reasonable.
We ordered the Chicken Fried Rice as well and that was extremely good. Again, Fried Rice is a difficult one to impress anyone but Mom did a superb job with it. We love the flavours, the generous dash of fresh cracked pepper and the fresh cabbage slaw side to go with it worked wonderfully.
Price wise, it was on the high end of the spectrum but given the quality of the food, I think it is fair.
There wasn't a long wait to be seated, served or for the meal to turn up. It all worked quickly and efficiently.
What we struggled with was the customer service and the noise. The staff was efficient to the point of being abrupt and cold. I am not sure if it was the design of the interior that made the nosies echo but we found it really noisy. In saying that, I think its a great spot for uni students and you won't ever feel like you're making too much noise.
P/s. There are bathrooms inside the restaurant which is a plus in the city rather than trekking all the way to the Myer Centre or some public facilities...
Read morehi! so just to preface, i used to LOVE coming to the brisbane city location on the weekend. i used to come every couple weeks. i haven't come to the brisbane location in about 6 months until tonight. we noticed the sign that said "under new management" so i'm assuming these issues started when management changed.
we were confused about where to sit even though we booked a table and the server seemed just as confused as we were. i think this was just a breakdown in communication but it was an awkward start. the table was not set up and we weren't offered water (we were always offered a water pitcher and cups to have on the table previously), there were no plates on our table and even when a waitress was resetting plates at other tables, we weren't given any. we weren't given any kimchi and pickled radish (we were always offered this previously). and when i went into the drawer to get my chopsticks ready, there were none in there so i asked a server if they could grab some more for the drawer and they came back with the disposable ones for takeaway orders and filled the drawer with them (if she just handed me a pair, that would be fine but if the other tables receive the nicer chopsticks, i feel they all should).
the food portions are also very clearly smaller than they used to be and compared to any other momo chicken i have been to. for $20+ of chicken, i would expect more/larger pieces. this last thing might just be me but i much prefer being given the cans of sofa than a glass because i like mixing my soju with it in the cups they usually give for water.
we do really love coming here and maybe this was just a bad night but in all the times ive ever been, this was the worst...
Read moreI went to MOMO for chicken and grab some beer lightly with my brother 2 days ago on 03/11/2018. we ordered half-half chicken, seems like quite busy and staff said to wait for 20 min but after 20 min chicken served to girls who next to seat us who's come in 10min later than us also that is exactly same order what we did. brother and I told to staff we coming earlier than them and they already got the order. and staff talking with them and take them food.... and she said sorry that was the wrong table are you guys okay with take these ones and we will give extra 2 pieces of chicken what they ate it.... That is the worst customer service solution ever I seem entire whole my life..... we said no I don't want that meal someone already ate it. so we have to wait almost 40 min and she said sorry we give a soft drink (what ever...) but we can't see any soft drink service and we complain that problem when we paid. (not a surprise we did whole pay that chicken with that poor service and annoyed dinner) she said "sorry let me slide this time next time we will give good service," we said "no definitely won't be coming back. you guys obviously have poor customer service need to fix that for your business. do something monitoring staff or re-education...
I recommend Chi-Mac. it is not away from the city much better customer service they give a smile and care the customer at least.
치킨맛은 둘째 치고 매니져분들이나 사장님 진짜 홀서빙 직원분들 교육좀 시키세요. 그날 내내 보는데 웃지도 않고 주문받을때도 공격적인데 누가 오고싶어요 다른테이블도 다 그렇게... 옆에 앉아 계신던 중국분들은 먹다가 음식 빼앗겨서 거기도 어이없었겠더만.... 먹던걸 우리한테 들이내미는건 또 뭐에요.. 계산할때 다신 오기도 싫고 기분 매우 상했다고 해도 죄송하다고 다음에 오시면... 이미 안온다고 했는데.... 한국가게 이미지 망치는거 같습니다 그리고 포스기좀 고쳐요 계산하는데 무슨...
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