Zambrero Fremantle — Restaurant in Fremantle

I have been a big fan and regular customer of Zambrero in Perth. I've been to leederville, north bridge, Annex shopping mall and Hillary's. Always feel welcomed by friendly happy employees. My loyalty card get stamped cross different franchises. No rejection, received the freebie when hit the 10th one per card, no matter which store I visited. However, on 8th of April late evening, first time visited this store. When asked staff for a stamp and a free 10th time after purchased 2 burritos, I've got rejected because the previous stamps on my card were not from this store, as those Z's are not in RED. Visited the store again on the 12th, served by different staff worked in the evening shift. At the end, they happily accepted my card and I received my free one as per 10th stamp. The second visit was the vibe I normally felt at zambrero franchises. Don't understand where the strange rule I've got on the first visit. Please train some of your employees properly, and maintain the...

I ordered via UberEats and was really disappointed with the quality of the food, especially considering I paid $26 for it. The burrito was poorly wrapped and arrived cold and messy even though the restaurant is only a 6-minute drive away(I can't go out to eat cuz limit of school lunch time). This is the second time I ordered ubereats from them and last time it was exact same condition！It seems like they prepared it ahead of time, resulting in a lousy and cold meal. I hope they can improve their service to ensure customers receive fresh and...

I was there with my friends.

Firstly my order. I wanted vegan cheese but they decided not to give me any for my food and just assumed, that me, a very lactose intolerant person, could deal with normal cheese. Very unhappy.

Secondly my friends order. The person spilt the sour cream all on the alfoil. The wrap was not warm, half was warm and then half was cold. They also failed to wrap it properly and the filling spilled everywhere. She was very slow and wasn’t aware of the food, plus did not show much care for the...