Pilgrim Coffee — Restaurant in Hobart

Whoever developed the quesadilla has never been to Mexico and, I suspect, never eaten a quesadilla. It was basically untoasted tortillas with too many black beans served with a dull knife. There was no flavour. No interest. There wasn’t anything redeeming about this dish. When people say Hobart has a good food scene, this place isn’t what they’re talking about. My friend had the greens and egg. It was under-seasoned, under-portioned and overly bland. I’d give it one star, but the coffee tasted fine despite their inability to make a cappuccino: “all coffee is either white or black.” Sure.

Edit: In response to the owner's response, a few things.

First, small business owners are not immune to critique. There's not some rule that because a business isn't owned by a multi-national, it shouldn't be held to account for the quality of food in alignment with the prices being charged.

Second, the owner decided to compare Pilgrim to Subway rather than taking the feedback and addressing the actual problem, the quesadilla — which other reviewers have complained about as well. I didn't invite that comparison; of the 90+ reviews I have posted, they chose to compare their business to Subway. That's weird. My review, from over two years ago, was, in its entirety, "it's a Subway." Subway delivered the product that they were selling. A cheap, tasty, meal, provided in a timely manner at a reasonable price with a smile. Reviews are on a sliding scale. I certainly didn't apply the same expectations to Pilgrim as I did to Faro when paying $175 a plate. But, if Subway made the quesadilla that Pilgrim did and charged me $8, let alone the $24 Pilgrim did, it too would have received 1 star.

Third, I did ask for sprinkles. For some reason, that's what a cappuccino is in Australia. I was told it's either white or black. Good coffee, though.

Fourth, I didn't one-star the venue; I gave it two stars. I can get a good coffee anywhere, but I went out for brunch, and the main attraction — the food — didn't measure up.

Finally, I wasn't having a bad day at all; aside from that quesadilla, it was a great day. Hobart is an...

Lots of coffee shops in Hobs, this is one I want to love but not quite there yet. Been here many times living/working in the area, and the takeaway experience has been better than my dine in experiences.

Pros: cinnamon rolls, frickin worth coming here just for those. Locally roasted Shake a Leg coffee (yum), lots of seating and aesthetic especially for somewhere in the CBD.

Cons: the service tends to make the experience disappointing rather consistently. The most obvious and well trafficked entrance takes you in to the hustle and bustle of the counter and coffee machine, where you can look at all the delicious pastries, toastie, and coffee options. However, if you want to dine in and see a menu, you’re sent to a back dining area, where I’ve often had to wait awhile to be seated and to see a menu (but it’s never clear you’re meant to do this, no signage or anything). The menu does not list the available pastries or the toasties or breakfast rolls on the takeaway menu, which to be honest often look pretty good too haha and would love to have as an option on the menu to consider. To sit outside in the picnic tables that get nice sun in the morning you can’t actually do that if dining in; I was told they cannot offer dining services to the other side of the cafe or the front of it even though I’ve had coffee and toasties out there before 🤷‍♀️ Staff at the front main area have almost always been aloof and rude 🥲 Menu food is ok but not great.

After giving it a lot of goes I think sticking with the pastries and takeaway options and staying in the front area of the cafe offers the best experience including value and taste! Don’t usually bother writing reviews unless it’s an amazing experience to offer all the good vibes, but so badly want to have better experiences here and hopefully some feedback can help with making a few easy changes that would drastically elevate the overall customer...

I would like to extend my sincere appreciation to Nathan and the team at Pilgrims Coffee in Tasmania. Their passion for coffee is truly evident, and their dedication to exceptional customer service was truly splendid.

When it comes to coffee options, this place is a true haven. The menu offers an extensive range of choices that would delight even the most discerning coffee connoisseur. Whether you prefer a classic espresso, a creamy latte, or a specialty brew, you'll find it all here.

The cozy and comfortable atmosphere of the café is worth mentioning. The thoughtfully designed interior creates a welcoming ambiance that makes it the perfect spot to relax and enjoy your cup of coffee. It's evident that attention has been paid to creating an inviting space for customers to unwind and savor their coffee experience.

Additionally, I was impressed by the variety of food options available. The menu caters to a wide range of dietary needs, ensuring that everyone can find something delicious to enjoy alongside their coffee. Whether you're a vegetarian, vegan, or have specific dietary requirements, Pilgrims Coffee has got you covered.

It's no surprise that this café is a popular spot among regular customers. The combination of excellent coffee, cozy atmosphere, accommodating staff, and diverse menu options make it a standout destination for coffee enthusiasts and those looking for a delightful culinary experience.

Once again, a big thank you to Nathan and the team for creating such a remarkable coffee haven. Keep up the great work, and I highly recommend Pilgrims Coffee to anyone seeking an exceptional coffee experience...