Avenue Restaurant & Lobby Bar — Restaurant in Launceston

Visited the Avenue Restaurant for dinner last night. It was a mixed experience due to a few factors.

We decided to visit based on the current kids eat free special during the school holidays. The negatives are as follows. The customer service was slow, we even had to wait for a menu once we were seated. We requested the kids meal to come out with the mains however were delivered before we had even received our entrees. We had to rush our meals as the kids had already finished. What made it worse was the food took a long time to come out. Over an hour before we had received our mains. Entree portions were also small compared to the prices.

Now onto the positives, bar the scallops the food was delicious. We had the beef cheeks, scallops and two of the main chicken dishes. The kids meals were also reasonable. Happy hours drinks are a positive and at a great price and range.

It is a shame that the beautiful food is outweighed by the negatives of the experience. With these factors addressed it could bring the restaurant up to the expected standard that aligns with the...

I had ordered uber eats for lunch and had a call from the restaurant saying my order was ready but they were waiting on the uber driver, I was really please that they had called to let me know. I called the uber and he said he was doing other deliveries and it could be a while so I said to cancel my delivery and I'll just pick it up myself because it was going to end up being an hour or more from when I ordered it , so I went to picked up my food and the staff were amazing and they even offered to compensate me a bottle of wine or beverage or food even though it was at no fault of their own and they had done everything right !! Best customer service experience you could ever ask for, went absolutely...

We paid for the buffet breakfast as part of our hotel stay at the Grand Chancellor.

Overall the buffet was fantastic value for money, there was a great variety of foods each day and it was always hot, which is usually the biggest problem with most buffets.

We also had dessert one night which was okay, the sundae didn't contain all of the ingredients that were listed (brownies) and the apple crumble pie was alright. The price for these was quite expensive considering. If I was eating the dessert alone it would be a 3 at best.

Forgot to take photos of the actual...