What a waste of 1 star. Been going to this place multiple times and even introduced my colleagues to this place. However, today, the manager (male wearing glasses) and the waitress made the call to humiliate me in front of my colleague due to "No outside food policy". Have to say that I have had just a small cup of spinach and small cup of yogurt. My colleague and I paid for our food at the restaurant. Literally, the outside seating area was occupied by less than 5 people. It was not busy at all. No worries, my bad. Won't happen again.
10 minutes later, two people brought outside food and seated in the outside seating area without purchasing anything at the restaurant. No one saw it and no one said anything. They were sitting and eating their food for 15 minutes without being noticed by any staff members. As I said, it was not busy. So your "no outside food policy" relies on your competency basically.
No worries mate, not going back there ever again. Bringing all my colleagues and friends to Tim Ho Wan. Good luck and good bye.
Edit: Google does not allow for zero star rating unfortunately, the business owner's response just confirmed the incompetence. You can only address one part because you can't address the real issue. And FYI I took my little boxes with me anywhere else and never had a single problem. Because unlike your business, other businesses have better morale and competent staff members. If you have so much time to respond to a Google's review, better off use your time wisely to improve your business morale and...
Read moreTable 102. Overpriced city prices and poor quality food .
We spent over $120 and it was not that fantastic. The roast pork was so fatty for $20.30 and portion was not great filled with poor quality pork. Felt very thirsty afterwards! Crispy duck roll and vegetarian spring rolll nothing to shout about , your eating oil. The most dissapointed dish was the honey bbq chicken filled with fat and portion wise is ridiculous for $19.26 and quality not great . Fried rice was ok but nothing fancy ( just another western dish) Bao with pork belly not that great filling for $12.80 and pot of Chinese tea wasn’t that strong at all compare to when you drink at canton lane. Selection of Condiments range was not bad.
Won’t be back unless they match quality with price or fair portion with price ! Please note prices on weekend different than weekday . Surcharge on credit cards.
One female Chinese staff wasn’t that friendly either when I ask where is the counter to pay as it was...
Read moreBest to worst:
Overall out of the 9 dishes we ordered, I would only recommend the duck. Disappointed given the ratings on this place. But the food was definitely below average. Food came pretty quickly though, and the ipad ordering is...
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