Raine Square — Local services in Perth

The shopping is amazing, clean, good structure, middle of the city with the connection with public transport, descent bars and restaurant for Perth community......BUT, the supermarket over there from a very stablished brand (Coles) is not 24/7 available for locals and tourists who are in the middle of town and the security group is in total need of training related to customer service which some of them are very rude, don't know how to speak polite and respectful with customers and just my opinion, I have the impression if you are not dressed up like a business person, but on casual style, some of them target you like you are a danger for the environment. I had a situation which I am quite upset about it...I was with fitness style clothes, bought some snacks at coles where I am regular customer, had a seat on a little stair near to the outside where used to be Chilliz on William St. A security, Indian background with a closed face crossed me once, twice and on the third time came to me and said, "If you wanna eat properly, go to the food court, please" and I answered "Really, Can't I seat here?" He said, "No, you can't" and repeated the sentence again as I hadn't listened him...and I said "Alright Sir". By the time that I was standing up, I think he sent a radio already calling another female security to speak to me as I hadn't listened what he said twice where I clearly did and moved to the food court. Well, I work with customer service for more than 14 years, and I got impresssed about that....So, just a few tips for the management: 1- if the stablishment don't want people seating around, put clear signs saying it because if there is nothing there, we cannot gess. 2 - IMPROVE the skills of communication of your employees because doesn't matter which job you are doing, but if you don't have the ability how to communicate clearly and respectfully with people, you going to be noticed and those behaviors have an impact on the customers and we have voice to share those unpleasant experiences. ...

Raine square is like stumbling upon a pocket of hidden little gems. I started at the top level where Palace Cinemas are located, the Palace is the first gem especially when you watch a movie in one of the platinum cinemas... luxurious recliner chairs in an intimate space where you can sit back and relax, put your feet up and experience not just the movie your about to watch but indulge in the best connoisseur choc bomb around town... If your after a bar or restaurant to dine at after your movie then the escalator or lift will transport you down to the next level of hidden gems 💎 where you will step out onto the platform and be presented with a variety of little gems which are the bars and eateries of our Perth CBD... My feet ventured me into FURBAIO ISAKAYA BAR & RESTURANT on Williams, a Japanese delight that will have you coming back for more... After your lunch or dinner if you need some groceries then take a few steps back into Raine Square and you will find Coles Supermarket... Raine Square has so much more on offer so go and experience a day in and around Raine Square and find your hidden...

If you have some valuable items, i highly recommemd you hire a safety deposit box here. I also attached the list of prices and sizes in the photo :) Venue : elegantly formal. Everyone ( exept those with the authorisation) is to be escorted at all time to the vault.

The underground level where the vault is is just magnificant , secure, tidy, and comfortable. You are allowed to bring the box out and go to your private room to take your time in accessing your items.

Service : staff members are hospitable, accommodating, and professional. special thanks to miss Jenny who made this happen for me while i was in a hurry due to an unexpected circumstance which I am required to travel overseas. 100/10 for miss jenny. I would like to thank miss annette and miss meryl ( sorry I don't remember how to spell your name properly). They made me feel welcomed and in the right place.

This place only operates from 10am-3pm; hence, I highly recommemd you arrive early in order to give the lovely staff members sufficient time to complete...