I went there last Saturday, and as expected it was busy as always. For that reasons I made a reservation for 4 people hours earlier. Two of my mates had never been there before, so I convinced them to go there cuz I really enjoyed my time there every visit. Unfortunately this time was different. Me and my partner arrived first to be sure about the reservation. The first surprise was that for some reason they didn’t have organised my table, and was told to me that it was an Honest mistake, and they wouldn’t have another table to offer me once the place was very busy, the very nice manager offered me and my guests complementary drinks as apologies which would be fine. I had worked on hospo business before and I completely understand that mistakes can happen sometimes. And I would find okay to find another place if the following haven’t happened. Me and my friends went to the bar to grab the drinks and ordered couple fries while we were deciding where to go next once we would not be able to have out meal there. Firstly the chips took at least 30 min to find us, and just because we asked twice at the bar. Secondly and what made us more upset, a big group arrived, and the place was still busy, but I don’t know from where, they bring 3 tables and many chairs from some storage, and build a nice table for the group. I wonder if their money has more value than ours. Completely disrespectful and very upset with this business. I sincerely would not recommend this place again, on the risk to have this kind of shame in from of my guests again.