On 19 February 2021 at approximately 10.49pm, my friends and I entered Brass Monkey to have a few drinks.

We went up to the rooftop bar and had a seat while 2 of my girlfriends went to order a drink. They ordered 4 jager shots and the bartender requested we took the shot at the bar. We did as told. A while later, I heard from my friend that her boyfriend was presumed to be drunk, hence unable to buy alcohol. He was given a glass of water to sober up. Firstly, my friend was not drunk cause if he was, security wouldn't have allowed him to enter the premises and secondly the bartender shouldn't have served the first round of alcohol. However that is least of my concern because I believe he was just doing his job and trying to follow his RSA. I found that reasonable and awhile later my other girlfriend and I went to the bar to order our drinks. While preparing our drinks the bartender said that he hope this drinks are for ourselves and I assured him. He repeated that he doesn't wanna see him (my guy friend drinking). I told him again that the drinks are for us and I would appreciate if he stops assuming that we were going to give our friend the drinks. The bartender wasn't too happy with what i said and responded " today is not the day. I'm having a bad day!" - he was rude.

I responded that it doesn't matter what kind of a day he was having, but I am here as a customer , buying my drink (paying for it) and I will appreciate if he could show some respect.

At this stage, he lost his cool and contacted security to have me removed. ( his words - I want her out)

Security arrived immediately and told me to leave. I asked under what grounds are they removing me as I was not drunk or behaving in a disorderly manner. He said if I refuse to leave, he will have to physically remove me from the premises. I requested for their names and I wasn't given. I didn't wish to cause any dramas. I requested to speak with the manager and I wasn't allowed to. He ensured I was out of the premises and when I tried to explain the situation to the security outside , I was just laughed at. At this stage I was just absolutely disappointed with their service.

The bar tender and security were rude. I wasn't give a chance to explain myself and was treated lowly. I felt humiliated by the entire thing.

I didn't realise that I can be removed from a premise because the bartender was not having a good day.

I hope the management will provide me with an explanation as to why my friends and I were asked to leave the premises.