caffè DELIA'S — Restaurant in Vienna

I went here with 2 friends of mine and we ordered 3 sandwiches. After that, they told us that they didn’t have one of my friends sandwiches in stock so my friends debated and they fixed that. After that they got served their sandwiches, I had to wait for mine for 15 minutes until I asked inside where my sandwich was. I told them and they said “your sandwich is in the grill now and it’s ready in 1 minute”. I waited 20 minutes again… The waiter came and we asked him where my sandwich was. He said “huh, you never ordered a third sandwich” and instead of compensating or at least apologize for the mistake, he got defensive and told us it was our fault, because he told us that THAT sandwich was out of stock… So the people inside told us it was in the grill, but the server told us it was out of stock. Nice! But after that I got mad, because I was hungry, because of personal stuff that day, and because the waiter kept pushing to sell more after I told him I didn’t want anything anymore. Even after all of this happened, my friend went inside to pay the bill and even have the nerve to ask for a tip!! Horrible service with...

This place was one of the highlights of our Vienna trip. We wanted to go to the famous Cafe Central but unfortunately or fortunately it had some issues and their opening was delayed. So we googled and reached here. What a great place we chose. The location was perfect for us. The decor was just perfect. We were welcomed with warm smiles. The service from then on was impeccable. It was courteous, friendly, professional and quick. They made sure we had no issues with anything and were happy to answer all our questions. Then came the food. Just delicious. Absolutely fantastic. It was our first authentic Viennese breakfast and boy was it awesome! It was sumptuous and tasty and very filling too. The dessert was even better. The roibos tea was super and I ended up having 2 cups. In short, if you are in Vienna, please...

The rudest and most arrogant people I have ever met in Vienna. We stopped by today to have a tea and one of the glasses of water they brought with tea was broken and had pieces of glass in it. Unfortunately we realized that only after my wife drank the water and ingested some pieces of glass. We alerted the staff at the bar but nobody seemed concerned. When we paid and told them that we would go to the emergency room for a check they didn’t bother at all. Nobody asked how she was feeling. As a “good” gesture they offered to put an espresso on the house. Regretfully we never ordered an espresso and we politely declined the gesture....