Raya's bar plovdiv — Restaurant in Plovdiv

Visited this bar with high hopes, but left extremely disappointed. Despite leaving a quite hefty tip right from the start, the service we received from the bartender was shockingly rude. All we wanted was to place our order, but instead, we were treated with disdain and were practically chased away as if we were unwelcome nuisances. The atmosphere, which should have been welcoming and friendly, was marred by this unpleasant experience. It's disheartening when you're looking forward to a relaxing evening with friends, only to be met with hostility for no apparent reason. Unfortunately, this bar failed to provide the enjoyable experience we were hoping for, leaving us to question if we'd ever...

Unfortunately the service is rather poor and arrogant. Especially coming from the manager - Mariana. Raising a voice to a customer who is polite, claiming you have 20+ years experience is extremely unprofessional. When it comes to the right of the customer to provide a feedback and request to speak to the owner (after really unpleasant scene, which was highly unasked for) the approach fastly changed. Shame the bar has...

The cocktails were bad but what was worse was the service! Extremely rude and unprofessional staff. When I politely tried to return an Aperol Spritz that was tasted nothing like it, I was literally screamed at by the manager Maryana without having my complaints heard. I don’t believe any customer deserves such impolite and aggressive treatment. Definitely...