Nina Gelateria & Pastry Shop — Restaurant in Niagara-on-the-Lake

Looked like a nice place with 4.6 rating, so ordered 2 paninis: turkey and vegetarian (9.99$+tax each). As soon as they were placed into panini press, cashier completely forgot about them and started taking orders from another clients. After 20 minutes I asked her if she was just heating my paninis or cooking them from scrtach and the answer was: “Those are paninis, they need time to be ready”. After another 5 minutes, she decided to check them out and found both burned 🤦‍♂️ The next move was worth an Oscar: she took both paninis out, wrapped them into foil, then took one panini (must be the one completely burnt) into the kitchen, brought new(!) panini, placed it back to the panini press and turned to me saying: “Your turkey panini is almost ready”. Waited 30(!) seconds and gave both paninis to me. Result: one cold, one burnt paninis after almost 30 minutes. P.S. It is very clean and beautiful inside, with plentiful choices of pastries, ice creams and pancakes. There is non-stop flow of tourists, so service delays and high prices are understandable. However fooling customers instead of honestly admitting mistakes...

I really liked their coconut ice cream. For the sake of it, I came in winter to take a container (sometimes two) to go. But with the onset of the season, I began to notice that the portions are getting smaller and smaller. If before you were given a whole scoop of ice cream, then it became just a spoon, and now it’s not a full scoop at all. This Thursday, I came to take the container to go as usual, and while the girl was putting on ice cream, I noticed that now they don’t even scoop up a full spoonful of ice cream, but only a part. I jokingly asked: "Why are the portions get smaller every time?" She smiled but said nothing. Arriving home and opening the box, I expected to see 5 scoops of ice cream, but in fact... this is probably the last time I went to this cafe for an ice cream. It's better to go to Cows on the other side...

Hey people, ...And we're back with another review. Let me start by saying I love this place professional in every sense, everything on the menu looks amazing, taste, colour, texture, and flavour.

There pastries are just divine, the food here is a definite must try, if you're a tourist visiting. Even if you're local, I definitely recommend checking it out.

The gelatos are just amazing bursting with flavour. I got the raspberry gelato and the cookies and cream. Great combo!! There are just so many options. You have to try them all. And lastly, they make a pretty good cappachino and expresso.

Overall though, I would highly recommend this place, some of the best in the business here.

Until next time...