The Olde Angel Inn — Local services in Niagara-on-the-Lake

A few things that were meh about the stay (3 nights). The "Generals Quarters" suite - the beds are pushed up against a wall such that 2 of the 4 sides are blocked. This makes for an uncomfortable experience when sharing a bed. On the plus side there is a separate seating area that allows you to have a drink in your room comfortably. We did two nights in this room. The third night we moved over to "The Governors Room". This room has two large beds (I believe one king and one queen (or two kings)) and this is much more commensurate to a hotel room suite. There is a pseudo sitting area in one of the bedrooms. Hind Sight 20/20 - this room is the way to go if you have 3 to 4 people in your party. Of note - the electrics are a bit shoddy. If you plug something in at the side of the bed (ie. phone charger) it will cut out the fan and the lights in the bathroom intermittently. Must be a loose connection that requires some attention. No fridges in each of the rooms - this should be a given for this type of room/expense.

We had a meal on our first night - the food was mediocre and the service we had from one young blonde woman was pitiful. We were left feeling uncared for and that we were a chore for being there. No eye contact - all 'matter of fact' and no feeling of care for us as customers. At some point I had to leave my table and address this with another server/manager in the restaurant. We were given 20% off which was a nice gesture. Back to the food - nothing we ordered was 'great'. I'd suggest eating elsewhere unless you really have no expectations or don't really care.

The last thing that irks me is the 3% MAT tax. What the hell is this? As far as I can tell (https://niagarafalls.ca/city-hall/finance/municipal-accommodation-tax.aspx) this tax is to be 2$ per room, per night. We should have paid $6 and not $44. Buyer beware. It leaves a bad taste in my mouth.

To the good stuff - Leah is whom I dealt with at the reservation desk. Lovely person. Kind, sense of humor, patient and very helpful. At check in there was also a lovely bloke who helped us check in as we got there after Leah had left. Also kind and helpful. The rooms are amazing (keep in mind the age of the building), they have lots of character.

The town is gorgeous - it doesn't really matter where you lay your head as long as it is clean. Enjoy your stay in the area - lots of nice things to do and see within 1km square of the hotel. I wish I could give 4 stars but the encounter in the restaurant really did spoil our first night in Niagara. I also think the MAT is a scam. I am pretty sure CBC Marketplace did an expose...

My hubby and I have been dining at the Olde Angel Inn two to three times a year for over 10 years when we visit from out of town (often). We have always loved it until this most recent visit for lunch on Sunday when we had a terrible experience with both food and service.

We were seated quickly around 11:45 but then not greeted by a server for over 15 minutes at which point I flagged someone down who told us who our server would be. She kindly took our order. We still didn’t see our server until the food was delivered to our table!

I am a huge fan of the chicken and peach pot pie on the menu. It’s normally fabulous and is my go-to order on the menu. Yesterday, there were absolutely no peaches in the pot pie! Just chicken, carrots, peas, and the gravy sauce. I had to flag down yet another server to let them know and she took my plate away. About 5-10 minutes later our server brought out 2 baking dishes to replace the pot pie, but neither dish had the pastry crust on top, and in fact neither dish had any chicken in them - just sauce and peaches LOL! I guess the cook thought I would add the peaches into my first pot pie (which would have been cold by this time if it was still on the table!). I sent back both dishes of peaches and gravy and told our server what the problem was, said that I would not be eating this and didn’t want anything else. My husband was long done eating his meal by this point. Our server was not trained properly to apologize or to ask how he could make it right for me. We waited again for our bill and sure enough the chicken and peach pot pie was still on the bill for $24. I was astounded. I had to flag down the first kind server who took our order and let her know that I would not be paying for a lunch I didn’t eat. She ensured my meal was taken off the bill. Again no apologies or explanations, no offer for me to speak with a manager or make it right. It seems they just don’t care…they must look at us as tourists who won’t be back so it doesn’t matter how poorly we are treated. As I first mentioned above, we spend significant time in NOTL two to three times a year and enjoy many local restaurants and businesses.

I’ve always enjoyed the ambience, food, and service at the Olde Angel Inn, but sadly that will be...

I recently had the pleasure of dining at the Olde Angel Inn in Niagara-on-the-Lake, and the experience was nothing short of delightful. Walking into the historic establishment felt like stepping back in time, with its cozy ambiance and friendly staff greeting us with warm smiles. After hearing so much about their famous pub fare, my expectations were high, and I’m happy to say they didn’t disappoint!

To start, I ordered their classic French Onion Soup, which arrived bubbling in its signature crock, the cheese perfectly melted over the edges. The rich broth and caramelized onions had such depth, and the toasted bread underneath soaked up the flavors beautifully. It was the ideal comfort food for a cool autumn evening.

Next up was the chicken pot pie—a dish that immediately caught my eye. The golden, flaky crust was the perfect complement to the creamy filling inside, packed with tender chicken and vegetables. Paired with crispy fries and a side of peas and carrots, it was hearty and delicious.

My partner opted for the shepherd’s pie, which came with a side of crusty bread and veggies. The mashed potato topping was perfectly golden, and underneath lay a savory mixture of ground meat and vegetables, all swimming in a rich gravy. It tasted homemade, the kind of dish that reminds you of family dinners by the fire.

For my final indulgence, I couldn’t resist trying the sausages with caramelized onions and gravy. The sausages were juicy and well-seasoned, and the onions added just the right amount of sweetness. It was served with peas, carrots, and a side of rich brown gravy that brought everything together.

Overall, the Olde Angel Inn exceeded all my expectations. The food was fantastic, the portions were generous, and the historic setting made for an unforgettable dining experience. I highly recommend visiting if you're ever in Niagara-on-the-Lake—just make sure to...