Rocky Mountain Chocolate — Local services in Niagara-on-the-Lake

My friend and I had lunch in the area on February 18, 2023.

We were looking at stores and stopped into Rocky Mountain Chocolates. We saw the BOGO free on left over chocolate from Valentines Day; nice deals. My friend and I decided on cute chocolate ‘Melt My Heart’ bombs. I was eyeing a heart shaped red box ($45) again BOGO free. I was tired that day and asked the older blonde woman if I could get the $45. box of chocolates for 1/2 price. She said you get a free box if you purchase one. She looked at me as if I was stupid. A smirk on her face. We paid for the ‘bombs’ and left. My friend said the same thing to me about what the older blonde woman said.

The chocolate I purchased here is for my husband (I don’t eat chocolate) he loves it. That’s the one saving grace of your store.

It’s hit and miss with customer service. The majority aren’t very welcoming or pleasant. They need courses on how to treat...

Clearly better chocolate than the other competitor. We love Rocky Mountain Chocolate Factory and visit one if its around where we're vacationing. But we got an education about the way Canada does chocolate and it is so much creamier, better tasting and you can tell the difference. Given the exchange rate I did not find this pricey. It is a luxury chocolate, and it was worth every penny. The staff here were extremely patient as I was overwhelmed with choices and trying to buy gifts. Kelly taught me a few things while she took care of me and wrapped our gifts a special way for us. She even offered to hold our items till we were done shopping because it was brutal hot out there and it would have melted. Amazing lady! Loved her! Jessica was great to helping us get our things and getting us our treats when we came to pick up our purchases. Never underestimate the power of...

Love this place! The enticing aroma of the chocolate is hard to resist when you’re inside. There is a good selection of chocolates to choose from. Something for all tastes. It’s a tad on the expensive side but if you love your chocolate then it’s a win win.

Kelly was amazing. Very helpful, made suggestions and was very knowledgeable about the chocolates on sale.

Ice creams were sold out (probably because it’s October). A good excuse to visit again.

It’s a shame they stopped selling the Orange Peel Chocolate (which was what we came in for). Please...