The Bank Gastrobar — Restaurant in Ontario

Abysmal service. Probably the poorest I have had in kingston, worse than fast food drive thrus.

My party of 3 entered the door, stood there for about a minute, a server walked by, glanced at us and kept walking. We chose to then walk through the hall to try and find service, asked a woman leaning over a bar, we asked her “is this where we come?” And she answered “for what”.

We were then sat, and menus dropped off. Our server then came over and asked for our drink order, we didnt get a name or a welcome, an explanation of the space or menu, nothing.

Two of us ordered G&Ts the third ordered the “pandam slam”. We asked what pandam was, the server said “idk im really not sure, i think it was a cool name the bartender came up with.” We then replied “but it is an ingredient in the drink.” She replied “i dont know, i guess ill ask.”

THEN the walk past happened again. Another group if guests came in, also not knowing where to go, the servers again walked past. Two this time, girl with the long brown ponytail, and the bartender with the curly hair.

Its a shame that the location is so hyped and the service alone was so cold that it overshadowed the beauty and architecture of the building, the...

We visited the Bank last night for a joint birthday dinner and I cannot express enough what an enjoyable experience we had! Our server Sarah was lovely and very knowledgeable and made us feel like esteemed guests throughout the entire evening.

We began on the patio which is sophisticated and comfortable enhanced by the live music. We sampled a variety of cocktails which were all equally delicious. It’s clear that the bartender knows what she is doing!

All of the food was equally as delectable. I enjoyed how the charcuterie board was customizable. The chicken tacos were also very tasty. Definitely one of the best meals we have had and we have dined at many high end restaurants around the world.

The atmosphere inside is spectacular with the old world architecture brought into modernity. We spent some time in “the vault”which is a private room perfect for more intimate encounters as well as the main dining room.

Sean (the manager/owner) checked in on us several times to ensure everything was to our satisfaction which we really appreciated. I would highly recommend this establishment to anyone looking for an elevated...

I'm not burying the lede... we enjoyed dinner here so much we stayed at the Frontenac Club an extra night just so we could have dinner at The Bank Gastrobar twice. The food and service were outstanding. We sat at the bar both nights and were thoroughly spoiled and entertained by mixologist Sarah and the rest of the team, including Annelise on the 2nd night. Over the two nights we enjoyed the kale salad (amazing dressing), focaccia pepperonata, scallops, charcuterie board (so generous!), tomato and parmigiana and double smoked bacon soup, striploin steak with cheesy polenta (best I've had). Regrettably we never had room for dessert but did manage to have after dinner drinks! The dining room is welcoming and stylish. The atmosphere is convivial - we chatted both nights with fellow patrons who were either staying overnight or were regulars. Without a doubt we...