I don't really ever write a review but my experience was so poor I decided to do so this time. My friends and I have frequented this Double Double for years due to it always having great deals and great food. It rarely disappointed.. on May 11th I spent almost $100 for a family night and ordered a deal through Uber for a 3 topping party pizza, wings, wedges and garlic bread. I ordered pepperoni, bacon, pineapple with Xtra sauce and well done. I also got the baked Buffalo wings with sauce on the side.
What I recieved was a next to raw pizza with almost zero sauce and 1 of each topping per slice.. like 1 pepperoni, 1 pineapple slice, and 1 bacon bit deliberately placed in the center of each slice. The bottom was white and doughy.
The wings I recieved were the worst of it. I got a small handful of dark colored, baked, crispy Buffalo wings as I had asked for on top.. the rest were white/gray breaded wings that were uncooked to the point all the breading was like a paste and sticking to everything.. they looked like frozen breaded wings you just left out on the counter to thaw out and called it a day.
the wedges were also soggy, pasty and uncooked.
half the meal I had to cook myself to try and salvage. A lot of it got thrown away as it was just gross and untrustworthy as chicken is the last thing you want to be suspect.
I have never had such a disappointing mess from this place or really anywhere than the one I recieved this weekend.
I will let a lot slide and everyone makes mistakes but the someone dropped the ball SO hard on the entirety of this order that I won't be back. It has totally put me off which is...
Read moreI ordered the family deal(1 large 3 topping pizza with dipping sauce, 10 boneless wings with dipping sauce and 2 pop) through Uber Eats and thought I would note a couple things:
-The dough is similar to a bread dough you would get from pizza pizza -Uber Eats doesn't have a delivery tracker for this store, so you have to wonder when your order will be arriving after the suggested minimum arrival time passes -As the app suggests you to call for an update on arrival time, I called and was greeted with essentially background noise, followed by being hung up on, so I decided to just wait to see if the order would arrive at the latest suggested delivery time. -They ask you to specify whether you would like plum sauce, or BBQ sauce with your order of boneless wings, and they have clearly sent me this plastic container of ketchup instead -The boneless wings I would compare to a No Name brand of bulk $10 bag frozen that you might find at a no frills
Overall, I would rate the food as Okay, but will be unlikely to order from...
Read moreNasty people! Ordered a Large pizza with 3 toppings 10 wings and a dipping sauce. I get no dipping sauce, a plain cheese pizza and wings with sauce on only 1 side. I called back and their customer service hung up on me for 10 mins straight. When I finally got ahold of someone, They told me its just a cheese pizza in their system, there's nothing they can do for me. I'm 100% I clicked Ham, Jalapenos and ground beef with free hot sauce on top. They offered to bring my dipping sauce over for me but never showed up. 3 hours later now. Another time I ordered from here I Ordered $8.99 boneless chicken they gave me $4.99 Popcorn chicken when I called they told me they are out of boneless chicken. I told them then why didn't you call me and tell me that or at least give me almost 2 popcorn chickens because the price is much more then what they gave me and the guy said "Do you even KNOW the prices sir???" Which I then recited to him straight from his website. Ill never order...
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