Restaurant Kosten — Restaurant in Puerto Natales

I stayed at the hotel connected to this restaurant and was really hoping it would be a highlight of my visit. The salad was fresh and delicious, but the coffee fell short of expectations. Unfortunately, the service was consistently inattentive—several staff members appeared more focused on their phones than on guests. The manager in particular came across as unwelcoming, which set a negative tone for the experience.

The restaurant has a beautiful view and a great location, so it was surprising to see it mostly empty during my stay. I believe the lack of attentive customer service may be impacting its success. After walking just a couple of blocks in the cold, we found other nearby restaurants with excellent food and warm hospitality. Overall, I feel that this restaurant does not reflect well on the hotel and has the potential to be much better if the service issues were addressed.

For coffee I recommend...

Google says the restaurant is open. We arrived at 10 am and...

Una muy linda experiencia, el personal es un amor, nos recomendaron muchos otros locales de la zona y son muy simpáticos. La comida nada que decir es ESPECTACULAR la mejor chupe de centolla❤️❤️❤️...