We have been to Mr Wolf many times over the last 7 years but today was a let down. Almost 1000hkd for 2 Sunday lunch, a coffee, a coke, a smoothie and 1 kids meal. The menu has changed slightly as well. You used to have a starter included but now there has been a price increase and 1 less course + a side choice has been removed.
Diet Coke was 48hkd and completely flat/ watery.
Purchased a kids smoothie for a 2 year old and it came in a glass. We had to request a plastic cup. After giving us a plastic plate it seems odd to give a toddler a glass to drink from. Toddler then ended up accidentally smashing said glass.
The roast dinner was not seasoned well. Oily Yorkshire pudding, dry roast potatoes, watery cauliflower and gravy and all 3 of the meats were very fatty. My husband almost filled a side plate with the fat from beef and pork. It did not used to be this way so I wonder if there has been a change in supplier. Honestly the best part was the cabbage. My meat order was incorrect and my husband had no crackling with his pork.
No body came to ask if our meals were okay, had they I would have given feedback. When our plates were cleared nobody enquired why my plate was almost untouched. We had to ask twice for the bill.
Unsure if staff were just having a bad day. A real shame as the breakfast here is amazing and staff are usually...
Read moreWe were loyal customers, regulars for Sunday roast, now won't be coming back.
Mr Wolf use to be best in town for Sunday roast, with 3 options, self serve and refills just like you'd have in UK and good quality food for fair price. Now it's become pick one meat only,served to table, price hike and no other options or refills.
The food came out cold. My husband and I went for Roast, others on our table brunch menu.
The service was appalling, new staff fair enough but didn't take order, order she did take she got wrong, came out cold . Somehow registering 3 basic ingredients for a omelettes is hard. Also serving 'fried' eggs that slightly runny as they should be for flavour also apparently hard and wasn't done.
Staff didn't know menu and made it sound like we didn't understand the menu, though we turned out right and she was wrong with her $ and food information about the 'new' roast menu. We won't be coming back. Such a shame as use to be our go to roast. Now we'll have to...
Read moreVisit HK almost monthly, always try new restaurants. Mr Wolf looked like a good menu. Went on Saturday afternoon, not very busy but took long time to even get a menu. Ordered sausage roll with hp sauce, thinking I know what to expect. After some time a "mystery meat log" with some soggy pastry arrived. Not like any sausage roll I have ever seen. Apart from tasteless, it was cold and meat not cooked!! For main, I ordered the beef short rib, potatoes............. took 35 mins to come. Wasnt bad but maybe overly smothered in horseradish cream to give it taste? Also was not hot but at least cooked. When asked how everything was, I told guy the story here, he told me he knows, service has problems!! Well if management know, do something about it!! Also read the negative reviews, all say same thing. Could be good if service and food were to improve to level, I am sure owner "thinks" it is. Footnote: James comped my drink, sausage roll and service charge, thanks!! Will try...
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