A Stunning View Ruined by Deafening Music and unhelpful service
Let's start with the positives, because there is one: the view of Hong Kong's harbor is, without a doubt, breathtaking. It's the primary reason we chose Avoca for our evening. The initial ambiance was perfect for our group—elegant, relaxed, and conducive to conversation as we enjoyed well-made cocktails and a bottle of wine.
However, the entire evening was sabotaged around 7 PM when a staff member decided to crank the music volume to an intolerable level. We are not talking about a gentle background increase; this was a sudden, aggressive shift that made it completely impossible to hold a conversation without shouting across the table.
Our group politely asked a staff member if the volume could be lowered to its previous level. The response we received was not just unhelpful; it was frankly insulting. We were told that the volume had "only been raised from 60% to 65%." This is a meaningless and silly metric—the objective fact was that the decibel level had shifted from pleasant to painful.
We then asked a simple, reasonable question: given that the bar was only about 30% full, could we be moved to a table that wasn't directly under a speaker? This request was completely ignored. No attempt was made to find a solution. The apathy was palpable.
Faced with a choice between shouting at each other or leaving, we chose the latter. We settled our exorbitant bill (because let's be clear, their prices are firmly in the 5-star category) and walked out to continue our evening at the Regent Hotel
The contrast at the Regent Hotel is stark. Similar world-class views, similarly priced drinks, but here they understand that luxury service means accommodating guests and maintaining a comfortable atmosphere. Avoca possesses a stunning venue but has absolutely no idea how to manage it or care for its customers.
We will not be returning and cannot recommend Avoca to anyone who values conversation and service over a...
Read moreA Delightful Culinary Experience at Avoca HK
I recently had the pleasure of visiting Avoca HK, and I must say, it was an exceptional experience from start to finish. This hidden gem exceeded my expectations with its delectable cocktails and well-balanced food offerings.
One cocktail that truly stood out was the Lap Yuk Old Fashioned. This unique twist on a classic drink showcased the creativity and expertise of the mixologists at Avoca. The smoky flavor of the Lap Yuk paired perfectly with the traditional Old Fashioned elements, resulting in a harmonious and memorable concoction. It was a testament to the bar's commitment to innovation and attention to detail.
Speaking of cocktails, the entire selection at Avoca HK was a true delight. Each drink was expertly crafted, boasting a perfect balance of flavors and quality spirits. The bartenders exhibited a deep understanding of mixology, and their passion was evident in every sip. Whether you're a fan of classics or prefer adventurous flavor combinations, Avoca has something to satisfy every palate.
Not only were the cocktails exceptional, but the food offerings were equally impressive. The menu featured a diverse range of dishes, each lovingly prepared and thoughtfully presented. From small bites to substantial plates, the flavors were exquisite and the portions generous. The attention to detail extended to the food as well, with each element thoughtfully curated to create a harmonious dining experience.
The ambiance of Avoca HK was equally impressive. The stylish decor, comfortable seating, and warm lighting created a relaxed and inviting atmosphere. The attentive and knowledgeable staff added to the overall experience, providing friendly and efficient service throughout the evening.
I highly recommend Avoca HK to anyone who appreciates exceptional cocktails, well-balanced food, and a welcoming atmosphere. Prepare to be delighted by the flavors and leave with a...
Read moreA Fantastic Dining Experience at AVOCA
I recently had the pleasure of dining at AVOCA, and I must say, it was an unforgettable experience! From the moment we arrived, I was greeted by the warm smiles of the staff, which instantly put me at ease, especially since my husband had planned a surprise for me.
Despite being late for our reservation, the team was incredibly accommodating and graciously held our table. Their commitment to customer service truly stood out, making us feel valued and welcomed.
A special shout-out to Rolf, who patiently explained our cocktail choices and introduced us to the signature drinks. I loved the unique touch of being able to smell and try the drinks before ordering, which added an exciting element to my choices. His expertise and recommendations were spot on, adding to the enjoyment of our meal.
Now, let’s talk about the food—absolutely fantastic! Each dish was a delight, and I highly recommend asking for suggestions from Cristina; her expertise in recommending dishes really enhances the experience. She is also an amazing photographer with a fantastic eye for capturing the perfect moments. Her talent in choreographing our photos made our dining experience even more memorable.
Overall, AVOCA is a must-visit. Whether you’re celebrating a special occasion or simply looking for a great meal, the combination of outstanding food and attentive service will leave you thoroughly satisfied. Thank you for a wonderful experience; we will certainly bring our memories of this exceptional restaurant...
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