Ricky's Kitchen (Tsim Sha Tsui) — Restaurant in Kowloon

This Saturday I came with my wife who is on wheelchair. As there was space next to my table, I asked the staff if I could put our wheelchair at the space. The staff did not allow and said she could help us to put our wheelchair. Finally she put our wheelchair outside the restaurant which is a common access road for all people. She did ask us if we could see the wheelchair. Although it was within our vision, we could see a few part of it as most part are blocked by the windows frame and the seat in front of the frame. In addition we could not keep our eyes on the wheelchair every second. As we feel unsecured with the place the wheelchair is put we told the staff we need to put the wheelchair inside the restaurant. The staff agreed reluctantly. I took the wheelchair and put at the space just back of the cashier. I have reservation on the way the staff handle the belongings. I notice there were guests put their baggages between two tables, why a wheelchair cannot be placed similarly? The space I suggest to put did not block any person or the staff. I strongly suggest the management should review the handling...

Owned by a local celebrity chef. Venue: very close to MTR underground exit (K11 Art Mall basement). Local HK Tea café with modern decor. Casual HK Tea café setting. A bit close distance between tables. Clean and tidy. --- 7/10 Service: Polite staff. Wait to be seated. Basic utensils and severittes are placed on each table. Order food by scaning QR code. Food served fast. Asked if you need sugar/surup for your drinks. Waiter would give you syrup if you need sugar for drinks. Pay at the reception counter. --- 7/10 Food: Simlpe menu with some food photos, easy to read. Normal presentation. Smaller portion. Acceptable prices (+10% service charge). Tried lunch sets, including soup and hot tea/ coffee: Spicy Garlic Prawns Spaghetti, $128; not spicy. There were 7 prawn, fresh button mushrooms, and sakura shrimps(櫻花蝦) --- 7/10 HK style Borscht soup二日二夜羅宋湯: no other options because Chinese soup wasn't available on the day of visit. No beef/meat inside the soup. A lot of roughly cut vegetables. --- 6/10 Hot Lemon Tea: very small portion for lunch set. One lemon slice. Teaspoon in the cup (as no saucer)....

The soup is extremely salty, the spring onion looks a bit greyish and tastes not fresh. The meat is too hard to chew and tasteless. It cost $115 for a soup, a rice dish and an iced lemon tea, totally overpriced and you can get better anywhere with half of the price in TST. Service is horrible, I asked for a table and the reception told me to get a ticket from the machine 10m away and come back to him, he's not busy at all. Food is speedy, got the soup immediately after I placed the order, not with the waitress but to scan the qr code. Rice came right after the soup, don't even know how they can do it within 30 seconds after I ordered. After I finished the rice, the lemon is still missing, and it is served after 10 minutes and twice I called the waiter to follow up. There are plenty of flies in the restaurant too. At the end I have to go to the reception to paid the bill with 10% service charge on top. I didn't see any service at all. Not...