Sushi Gama — Restaurant in Medellín

TL;DR is that this place is fine, but not impressive. I won't be returning.

Based on other reviews, I went with the ramen instead of the sushi. Incidentally, I found the sushi itself surprisingly expensive. A picture of two pieces of salmon nigiri sushi was 11,300 COP. My ramen was the most popular, Red Miso with two gyoza and two pieces of pork. I will say that the pork itself was a generous portion, the noodle quantity a little light. They definitely don't fill up the bowl like in the pictures.

The gyoza were very meaty with a hint of ginger, but nothing else, like scallions. The pork was fine, not cooked tough or dry. The noodles, and particularly the broth, were more of a letdown. The broth had a very uninspired flavor, but to be fair, this is from a ramen fanatic. I didn't bother to drink the broth, as I normally do.

The price was fair at 23.900 COP. No tip is requested as it's counter service, so bonus if you're on a budget. The service itself was just OK as well. No bad attitudes, but not the sunny warmth you encounter so commonly in this wonderful city. Delivery was slow. Took 20 minutes (timed) for my food to arrive, this with 10 people in the restaurant. You can decide for yourself if that's acceptable.

I was hoping for a gem, but didn't find it. Not terrible by any means, but at that price range, there are a lot of other...

I ordered a bowl of ramen, was supposed to be medium spicy. There was no spicy. The half an egg had been pickled in vinegar, that's not what real japanese restaurants do. The ramen noodles came out of a package as did the broth. Nothing special. If you guys are going to be a japanese restaurant then serve japanese, not Colombian style japanese.

The waiter never went out of his way to see if I was happy with my meal. Perhaps they dont want to know!

But the last straw was when i asked to pay the bill the waiter asked if i would include a tip. It's my understanding that asking for a tip in Colombia is against the law. What is a tip for?? Good service, exceptional service, not standing around looking the other way when a customer is trying to get your attention. So I paid with a card and the lady added a restaurant charge AND a tip, ran my card thru and did not even ask if I wanted a copy of the proof of payment.

First of all, tourists need to stop paying double fees over and above the cost of food and drink and waiters in Medellin need to learn what a tip is meant for.

I will not step foot in this place again and if you feel the need for japanese food, go find...

Outrageously bad service, with bad food, and staff that tried to fight (yea physically fight) us because we complained about the food.

Avoid. It’s full of terrible food and even worse staff

Updating after the restaurants response. We didn’t refuse to pay., we asked to change the bao, to which you agreed, a manager then came over 5minutes later, saying they wouldn’t change it and started pulling the food apart with her hands, I obviously didn’t want to eat or pay for that.

We paid for the ramen, and two drinks, the only thing we didn’t pay for were the baos that you touched with your bare hands infront of us. Your cameras will also show how aggressive the waitress was towards us when we paid our bill, refused to give us a receipt and the manager had to intervene and take her away. The same member of staff then continues to be aggressive from the kitchen.

We actually asked the restaurant to call the police when we were there, they of...