The food was ok but the service was bad at the end. They don't do their job properly, and still expect 10% of tips.

After finishing the meal, we waited quite a while for the waitresses to come. Then I called out for one, she saw me but there was another table calling out for her a few seconds after and she went to them, then another waitress joined them and they started to chit chat about the tattoo on her arms. And we were still sitting there, waiting.

When she finally came to clean our table, I was busy on my phone and she asked me to push the plates to her in a dry tone, it was like I'm a kid being scolded. Is it a thing in Czech that customers must help the waitress to clean the table?

The most absurd thing is, there was a bone falling out of the plate, she asked me to pick it up. I wanted to take a spoon to scoop it and she rushed me to pick it up with my fingers..

Then with no shame she came up with the bill and said the normal practice is to give them 10% of tips, is it ok? Clearly the answer for us is no. We're in Europe, the normal practice is you do your job properly and we decide whether to give you tips or not, you don't suggest your guests to tip, and you don't suggest the amount.

Even after our feedback about her service, she still said that she didn't see anything wrong. Well, too bad, no tips for her.

To all the guests: please don't feel guilty to refuse to give a tip when you're not happy about the service. Each job is hard, give tips only to those who deserve, who do extra, not to those who take it as a given.