Hart — Restaurant in Copenhagen Municipality

Edited review: I think it's only fair to acknowledge that things have significantly improved in the past year since the first review. The new location came with fresh staff, new attitude, and the baked goodies are still fingerlicking good. If I am still to complain about something is that sometimes bread is finished to early. But I don't let that bring me down, I just try to do better the next day. :) If i set an alarm for a weekend day, it's to make sure I gets the breads.

Old review: Not the friendliest of services. It always seems like they are asked never to smile in front of guests. On the rare occasion you get someone who's friendly and smiley, but most of the times it seems like you're asking the queen herself for some bread. The coffee is nothing to write home about. But... The baked goods... are baked gods. The flavours, the textures, one almost forgets that you paid 6 euros for...

Hart has become a Copenhagen institution, and it’s easy to see why. They’ve got several locations around the city, and no matter which one you go to, the quality is consistent. Their style leans more toward laminated and flaky pastries, and they really nail it. The croissants and other layered pastries are buttery, crisp, and just really well made. I also enjoyed their cinnamon roll, which had a nice balance of sweetness and texture. Beyond pastries, their breads are excellent too, with a depth of flavor that shows the care they put into fermentation. The coffee is solid as well, making it a good all-around stop whether you’re after breakfast or just a quick pastry and coffee. The shops themselves feel modern but approachable, and it’s clear the focus is...

I lined up for 15 minutes and asked for 3 bread rolls with butter and cheese (the staple and bread and butter money maker for all bakeries) but they were sold out at 10:38. I was offered a thebolle instead…not what I come to Hart bakery for. I ask if they can cut some sourdough loaf instead and make a bread and butter sandwhich out of that, they said they don’t do that. What?? You’re a bakery…you don’t cut sourdough and make sandwiches? It’s almost the definition of a bakery. I ask if they would rather lose a sale and a customer than make a simple sourdough bread sandwich, and they apologized and said they wouldn’t do it. Hart has been one of my favourite bakeries since it opened but this was pathetic, to say the least. Reconsidering supporting...