Boulangerie Pâtisserie SECCO Grenelle — Restaurant in Paris

Disappointing!!! I’ve been few times to buy all sort of things in Secco and it was pretty alright. Until I got there Thursday 24th July and was served by FREDERIC. I don’t even understand how is it possible to have such a disrespectful employee like him. To start he didn’t greet me. From the beginning he looked like he was not really keen to serve me. Anyway I started listing what I wanted. Almost every time I had to repeat myself 2 to 3 times because he was just not listening. I had a lot of things to buy and he seemed irritated with that!! Once I had finished my order, he even made the comment: “well it better be over” talking about the order. So I told him don’t you like when people buy a lot of things from you since it’s good for the business? To which he replied “well it’s creating a massive queue in the shop” UNBELIEVABLE!!! RESULT: NEVER GO TO SECCO IF YOU WANNA BUY MORE THAN ONE OR TWO ITEMS!! Cherry on top of the cake: he counted double to triple times what I had actually ordered which made me pay an even more excessive price. I had to go back 2 times to get reimbursed. Also after I left obviously when I checked I had missing order (I paid for something I never got).

The 3rd time I went again to correct his mistakes, he swore at me.

If you have a good reputation, good food quality, even though overpriced HAVE THE RIGHT EMPLOYEES to match your standards. FREDERIC IS RUDE AND ARROGANT PLUS HE DOESN’T DO HIS JOB PROPERLY. BIG NO FOR THIS...

We ordered two chocolat chaud - take away and asked to pay 10 euro. Then we saw the sign with the prices where was indicated that chocolat chaud cost 4 euro. We asked another employee why we were charged with 10 euro instead of 8 euro and she told us that this price is for take away but we do order a take away ! Then she said she will need to check with the manager (the one who charged us 10 euro) and after she spoke to her she told us that prices changed and now it is 5 euro despite the sign (see in the picture) which clearly states that the price is 4 euro.

If you are a tourist keep this in mind when visiting...

Je vais prendre mon café ☕ tous les midis..Depuis 2019, le personnel est toujours accueillant sympa et serviable !Les serveuses actuelles : Margot est très professionnelle,Salomé, et aussi l ensemble des stagiaires en formation sont très attentionnées avec la clientèle..J ' apprécie leurs accueils et leurs gentillesses. Depuis 2019 je fréquente cette boulangerie pour prendre mon café ☕ et savourer quelques gâteaux et jusqu à présent je n ai jamais été déçu par qui que ce soit...Il serait souhaitable que le personnel soit récompensé à sa juste valeur et son dévouement..C est souvent la question oubliee dans cette profession difficile et parfois ingrate....Nicolas -Janvier 2024 : Les pâtisseries sont très onéreuses rapport : qualité/prix..Les prix sont inférieures aux pâtisseries de "grande qualité" dont leurs réputations n' est plus à faire... A moins que ces pâtisseries soient "classées spéciales"?🫢! En outre , j ai été stupéfait lorsque ce midi je suis allé prendre mon café ☕️ (comme chaque fois depuis 2019 ) et l'on m'a demandé 1 € (majoration sur place!) rajouté à 1€80 (café allongé).Déplorable !Et le mot est léger.. Sinon , le personnel est gentil, disponible et serviable.. J'espère que " celui-ci "est rémunéré a sa juste valeur et son grand Mérite d' investissement, ce dont je doute au vue de la "nouvelle politique "actuelle de la "société ". J irai prendre mon café ☕️ ailleurs, j ai fini mon temps dans cet endroit. Un grand courage...