Well, what can I say. I had time to kill, so as this place was quiet (first red flag, i guess), I went and paid 5,50 for a latte, in a child size drinking glass. Yes, that's right, à drinking glass. But before I paid for it on the card machine, I had the option to tip. I'm not sure what I was tipping, possibly the waitress, to thank her for interrupting her conversation with her fellow expat friend, to take time to serve me? Perhaps. But it took 2 minutes for her to acknowledge my présence... So I passed on the tip and paid for my coffee. It was to drink in not Take Away. Luckily, I've been to enough Starbucks to know one must then wait for their coffee at the end of the counter. I assumed this was the case here. I couldn't be sure. The waitress didn't tell me that once she tore off the receipt, she went back to chatting to her loitering friend about boys and stuff. Then 2 poor ladies behind me asked for white coffee. I swear you could have heard a pin drop "Um, is that like a latte or a cappuccino...?" I think they settled on 'white americano' in the end. Then my latte arrived, in said glass. I knew I wasn't alone in thinking it was weird as the white coffee ladies also looked at me sympathetically, as did a nearby table who mouthed What is that...? I took my coffee, in it's glass and sat outside. Luckily, I don't take sugar or need a spoon as god forbid I'd have had to disrupt a member of staff by asking for such fineries. So if you like overpriced hipster coffee, go for it. Plus side you can sit opposite notre dame so there's...
Read more7 students behind the till/preparing/'cooking' that are all scrambling in a slow way.
Inefficient, rude service. 1 guy was standing there but didn't seem to be on a break because didn't seem to be eating but rather staring into space, the guy before me in the queue asked if there was a toilet and the till guy rudely said yeah and he asked where and the till guy eye rolled and non patiently said at the end (of course the customer guy was a bit confused because the toilet is a bit vague its camouflaged with the wall as they always say you must close it and its easily confused to be a stock room)
The other girls scrambling to make the coffee but super slow movements and no communication between each other, the total atmosphere was that 'this is Shakespeare and company its a cool spot and we'll have business regardless so whatever the service is probably tourists will come'
Another customer came and asked very politely if he could have tap water - rude reply and spoke in French that he was given the wrong pastry and order and the American staff female just said rudely 'can you speak English' and he was a bit surprised (sure S&C is a tourist destination with bilingual staff but she didn't even speak French at all which is surprising) then she was quite rude dealing with his wrong order even though they made a mistake.
Just totally avoid this tourist trap, go for somewhere else in the area with a...
Read moreSurprisingly bad service! I ordered a cappuccino at the counter and the lady asked me if it’s a takeaway, I said no, I will sit outside in that's alright. So she informed me politely that they will bring it to me at the table, so I paid 5€(!) and went outside, thinking it’s ok for a served coffe in Paris. But! After quite a time of waiting the other lady brought my cappuccino without nor spoon or sugar. So I asked for it… imagine my surprise when she told me to go inside to get it myself! So I did.. by coffee machine I found a loose sugar only, I didn’t bring my coffee with me so I had to put some in a paper lid and bring it outside. When I told them that I’m not happy how they handled this situation they ( 4 people behind the counter) didn’t show even the interest in listening to what I had to say. No apology, no interest to make their customers happy. They just told me, sugar is here and you should have taken it here.. But what's the point of table...
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