I booked a table for me and a friend on Saturday lunch time.
Long story short:
• The waiter's demeanour towards us was dismissive. Explaining: when we were ordering, he was looking around and seemed quite impatient with us, and when I asked particular questions about salad ingredients, he was not really listening and was telling the irrelevant to my question matters, and almost hurrying to take the order he totally misheard. Then, when we were asking the additional glass of wine and then the bill, he proceed with his attitude of impatience and neglect.
The salad I took was the Ruccola salad, with walnuts, pear slices and hard cheese. I acknowledge that it is exactly how it is written in the menu, and this is all what is in the salad is about. The bowl was full of Ruccola, on the top - bunch of whole walnuts. slices of pear and several big pieces of Parmesan. No additional stuff, no dip, only olive oil from the table (which is I'm not quite sure is extra virgin olive oil, judging by its taste). Would not say that it felt like the salad was prepared with care, this Parmesan big pieces was cut like in a hurry. And this salad of 4 ingredients (93% Ruccola) costed €12.5 euro.
BUT it is not the main reason why I put only 2 stars. The MAIN reason is that we took 3 glasses of “Haus Wein”, which costed €7 per 200ml glass, but in our bill we found another wine: which costed €13.5 per 200ml glass. So instead of €21 euro for wine, in the bill was €40.5 (plus dishes, of course). We can only guess how exactly this unfortunate mistake was made on the part of the restaurant, or on the part of above waiter. But the only thing we can be sure of - is to be cautions and always check the bill. Like we,...
Read morewell I have travelled the world and I have eaten for many years in restaurants and this rates POORLY. I was given a gift certificate as a present and the food was TERRIBLE and the service did not exist. Firstly let me say Berlin seems to not know anything about QUALITY nor service presentation. I do not want people to kiss my feet but a smile and a waiter offering to pour wine from an EXPENSIVE bottle of wine should be NORMAL in any restaurant. This is HOSPITALITY not punishment.
The food tasted like it was taken from jars bought at the local supermarket. Our waiter, took the order delivered the food and took the final payment. That was it. I have bought the same items in a supermarket so this is how I know. I also appreciate quality and price is not a bother to me but fair is fair. You want what you pay for.
I am sad to say that people raving about this place must think McDonalds is a superior 5 star establishment because there at least the quality is edible.
My partner and I were so sad, especially as we are trying to support businesses in this time of Coronavirus shutdowns and guest limitations; and business it seems lacks wanting to entice customers - by lowering standards and service when they should be doing more.
This place was a total waste of time and NEVER would I ever give it chance.
What you see in my picture is 100 euros and I can but it at a local supermarket for 10 euros. Such a pitiful shame and a disgrace. Mafia maybe owns this and they...
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