A great piece of meat… but a bitter aftertaste.
We booked a table for 5 at Beef GrillClub, a Berlin steakhouse with quite a solid reputation and clearly positioned in the “high-end” price range. From the very start, disappointment set in: no real sense of welcome or personalization. We were seated hastily, with two tables quickly pushed together — without even checking the name on our reservation. The tone was set.
The meal started with a few mishaps: a corked bottle of wine (it happens), quickly replaced. But when it came to the food, the starters were sadly bland: a tasteless carpaccio, a flat vitello tonnato, parmesan lacking any character… and table salt only — quite surprising for a steakhouse aiming for this level.
As for the meat, credit where it’s due: the cooking was perfect, and the products were high quality. But beware: here, everything comes at an extra cost. Want a side dish? Expect to pay between €5 and €10. Fancy a sauce with your steak? That’ll be an additional €3 to €5. At this point, the experience starts to feel dangerously close to a Ryanair-style restaurant menu.
To make things worse, their water policy is highly questionable: tap water is mysteriously “unavailable,” bottles are emptied without asking just to encourage you to order more, and the staff oscillates between cold indifference and irritation when you don’t follow their consumption script.
The grand finale was almost comical: no printed bill at the table, just a card machine showing pre-selected tips starting at 15%. When I asked to see the detailed bill, it was shown to me reluctantly, before the machine reappeared immediately. Declining to leave a tip (given the service) seemed to trigger visible annoyance: the receipt was practically thrown on the table, and we left without a single thank you or goodbye.
In short: yes, the meat is good. But that’s the bare minimum for a steakhouse charging these prices. Everything else — the service, the pushy commercial strategy, the complete lack of warmth — completely ruined the experience.
You leave feeling less like a guest… and more like a walking wallet.
I wouldn’t recommend it — unless, unlike me, you believe that good food should come without any notion of...
Read moreI went there on Saturday 3rd October 2020 with 3 other people. 265 euros and for frozen defrosted non aged beef at best.
We were told how impressive this place is and how good the food is. i am Australian and Beef is one of our main food exports - HIGH quality beef so I was excited to go here and sample their AGED BEEF. Well what a rip off this was. the beef was probably aged a few hours and the that was after it was defrosted. You always know beef has been frozen by the taste.
Maybe if you go here to impress someone and know nothing about food but assure yourself the food is good because you pay a high price this is your place. But I found this a total disappointment and a rip off.
NONE of the menu was exciting. Service was lacklustre at best and prices were just out of this world. I live in berlin now - regrettably. And i have yet to find a restaurant that meets its standard acclaimed on reviews. People here seem to accept poor quality and no service as something to be reviewed positively. Well i do not and I have found grand ma's kitchen in villages better than these so called gastronomic experience restaurants. I see many closing over the winter with Coronavirus and they deserve to be shut as they do not care...
Read morePlease don't glide past this place because of the poor review. I don't recommend it as a place to have a romantic, quiet, candle-lit dinner for two - its more for a gathering of people. The roof is high and the place is hollow so there's a bit of an echo - yelling is almost inevitable if you have multiple groups of people at this place. The service is pretty slow, but the people serving there are very kind and tentative to what you need. They prepare and take good care of the meat that they serve and nothing is over seasoned so that you can really enjoy the wholesome tastes. The ice cream is "homemade", the Crème brûlée is bombastic, the sweet potato fries are sweet, the vegetables are well-cooked and evenly mixed, the meat is melt-in-your-mouth-juicy tender, and the prices are average for a good quality steakhouse. I've been to ones in Berlin where the review is 5 stars, their award is equal, you're paying 50 euros for a 250g black angus, and it was chewy/stringy, so I was extremely satisfied with how "actually" perfect my meal was here. This place taught me to take a better look at some of the places that are reviewed poorly here,...
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