Weisses Bräuhaus im Tal — Restaurant in Munich

I spent my first time in Munich with my family and today is our last day. I would say congratulations to this place because I have completely frustrated by the service of the restaurant. (The waitress who take care our table cursing us that ‘WE HAVE NO MONEY’)

First of all I wanna say the food was amazing. The pork knuckle is crispy and cooked well. Other dishes also nice. We really enjoy our food and have a good time.

However, everything has ruined by one of the waitress who takes care of our table. She keep saying things ironically, and make us feeling unwelcome. At first I haven’t notice that there are something wrong with her because I was trying my best not to make mistakes due to the different cultures (I’m Asian but at least this is not my first time in Germany or European countries so I quite know the manner).

I was shocking by what she said and this is my first time facing situations like this. At that time we just finished eating and decided to have some dessert. I called her (as there is no choice for me to call someone else because she is the person who takes care of my table) and asked for apple strudel and Bavarian cream. She replied to me that “there’s no Bavarian cream”. I further asked her that “did you mean it is sold out or the Bavarian cream has no longer on the menu?”, then she replied ironically “it sold out! So that’s why I told you that we have no Bavarian cream.” I don’t know that it is my fault or not, because that “no Bavarian cream” is like a pun, I just ask to make it clear and that’s it!

After knowing there is no Bavarian cream whatsoever, she said that she will let us think about what we gonna order for the dessert. After taking a few minutes we just decided not to have dessert and pay the bill right away. So, again, call that waitress, we ask for the bill and she said “So you don’t want the dessert right? I ordered it already! That’s okay I pay for you. Because I know you DON’T HAVE MONEY”. I was like WOAH and everyone at the table was shocked by the way she said that. I was confused that she said to let me think about what to order and leave me to do something else. Then she came back and said ‘I ordered this for you’ , I am about to accept the dessert but after she cursing us that ‘we have no money’ I think it is about time to leaving this restaurant.

Our bill is €127 something, that never been edited or cancelled that apple strudel (if the order of strudel was placed, it should be written down in the bill).

I have no idea that she might fatigue from her workload or she just facing a bad day or maybe she just on her pms. But why she treat us like that, I swear that the conversation between us before this happened is the friendliest conversation I’ve had. I trying to be nice to all service people because it is a good thing to do. I didn’t blame on the restaurant because not everyone who’s acting like that waitress. The food is amazing, but we just unlucky to have that waitress serving us.

This is my first review and I never thought that I would write this review. I can’t let this pass. I just want everyone who wants to eat at this restaurant knows that if you want to eat a delicious food, you should try but better to avoid sitting at the very back of the restaurant, or it could change your mood for the entire day.

Well if that waitress seeing this review I just want to let you know that I never want the splendid, fantastic, unforgettable service from you. Just only at least, “AT LEAST” treating your customers as they respect you. Also if you tired from work, better need some rest to at least cooldown your mental and emotions.

Sorry for the rating, what she treat us is so unacceptable. I try to be polite but she never gave us that word.

Yha ma geng gub gu...

We experienced extremely rude service at the door and poor service overall (practically no service at the table apart from simply bringing food and leaving it). We walked in with a one-year-old and, despite the cold weather, queued at the door for a seat where we could have some space for the baby.

Initially, a female staff member attended to us, but shortly after, a male staff member completely ignored us, instead addressing and seating a white male customer who arrived after us. Despite us clearly being ahead in the queue, the male staff then turned to ask how many people were in our party, raising concerns about possible racial bias.

When we were finally seated, the male staff directed us to our table with a visibly impatient attitude. I asked if there was a baby seat available, to which he curtly replied that they had only five baby seats and it was a busy restaurant. As I hesitated, unsure how a one-year-old could sit safely without a baby seat, he rudely shouted at my mother—who was moving a stroller to make space for others—as if we were being unreasonable.

Not speaking German isn’t our fault, but shouting instructions in German without making an effort to assist guests who clearly don’t understand is unprofessional and disrespectful. We’re from London, and it’s unclear why the staff assumed we wouldn’t understand or communicate in another language.

At the table, there was no real service to speak of—a stark contrast to Hofbräuhaus, which is larger and much busier yet still manages to provide excellent service. For example: • My mother ordered hot water, which was charged €3.90 as “tea.” • When I asked if they could warm up baby food, they responded dismissively and said no.

Additionally, the restaurant is completely unsuitable for families with young children and maybe also unfriendly to Asian guests (❗️). There is no baby-changing facility in the toilets—not even in the accessible toilet—and the staff showed no empathy or understanding for a woman bringing...

If you enjoy sweetbreads (the meat, not the bread from Trinidad) and parts of the whole animal cooked up Bavarian style, then this is a spot for you! Sadly I learned this after I left, or I would have ordered more than a glass of wine, a pretzel and apple fritters!

They have such a lovely outdoor area that sits right in the middle of the city center that we popped in for a snack and some drinks before dinner.

Wheat is the specialty beer here, and since I am not a beer drinker and didn’t try more than a few sips for research purposes, I have no real review. I will say that the depth of flavor is distinctly different to any other beer I have had and if you are a beer connoisseur you should try a few.

Not a beer drinker, have a glass of Riesling, I did and it was lovely. I also enjoyed a glass of cider, no matter where I went I ordered one because it's really crisp and delicious like you are biting an apple! I wish I had time to get some at the grocery store, I would have packed my suitcase full!

Try the Apple Fritters, they are baked in beer dough covered with cinnamon sugar, served with vanilla ice-cream. Despite having sugar, they were not overly sweet. Ice cream here doesn’t upset my stomach, so I indulged in that as well.

If you go during Oktoberfest, the service will be a bit slow, especially if you arrive during a shift change, just enjoy that extra time with your friends and family, nobody is really in a rush.

Tourist Foodie Tip~If you are going during Oktoberfest, make sure you ask to see the special menu if it isn’t on the table and there is no QR code for an English option.

Travel Romance Tip~This is a great spot for a date if you meet someone and they invite you out, it’s well lit and full of people! If they start acting up don’t be unnerved, keep an empty beer stein on the table and enjoy the...