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Remboelan - Grand Indonesia — Restaurant in Jakarta

Name
Remboelan - Grand Indonesia
Description
Nearby attractions
Galeri Indonesia Kaya
Jl. M.H. Thamrin No.1, RT.1/RW.5, Kb. Melati, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10230, Indonesia
Selamat Datang Monument
Jl. Kebon Melati 1 No.5, RT.1/RW.5, Menteng, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10310, Indonesia
Kidzooona Grand Indonesia
9, Jl. M.H. Thamrin No.1, RT.9/RW.5, Gondangdia, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta, Indonesia
Haluu
The Warehouse Plaza Indonesia, Jl. M.H. Thamrin No.28-30 9 5, RT.9/RW.5, Gondangdia, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10350, Indonesia
BARTELE GALLERY - Jakarta, Indonesia
Hotel Indonesia Kempinski Jakarta, Jl. M.H. Thamrin No.1, RT.1/RW.5, Menteng, Jakarta, 10310, Indonesia
Miniapolis
Plaza Indonesia Lt. 3, Jl. MH. Thamrin No. 28 - 30, Gondangdia, Menteng, RT.9/RW.5, Gondangdia, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10350, Indonesia
Menteng Park
Jl. HOS. Cokroaminoto, RT.3/RW.5, Menteng, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10310, Indonesia
Saint Theresia Catholic Church
Jl. Gereja Theresia No.2, RT.8/RW.4, Gondangdia, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10350, Indonesia
Sky Deck Sarinah
Sarinah, Jl. M.H. Thamrin No.11, RT.8/RW.4, Gondangdia, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10350, Indonesia
Lawang Park
Jl. Sumenep No.5 11, RT.11/RW.4, Menteng, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10310, Indonesia
Nearby restaurants
Sushi Hiro Grand Indonesia
Jl. M.H. Thamrin No.1, Kb. Melati, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10310, Indonesia
Kimukatsu Grand Indonesia
Grand Indonesia East Mall, GD1-05&06 l, Jl. MH Thamrin No.1, RT.1/RW.5, Kb. Melati, Kec. Menteng, Daerah Khusus Ibukota Jakarta 10310, Indonesia
Lamian Palace - Grand Indonesia
Grand Indonesia Shopping Town Jalan MH. Thamrin.1 Sky Bridge Level 5, Unit FD2-01 &FD2-01A, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10310, Indonesia
Yakiniku Like Grand Indonesia
Jl. M.H. Thamrin No.1, RT.1/RW.5, Kb. Melati, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10310, Indonesia
Katsukita, Grand Indonesia
Unnamed Road, 10230, Kebon Melati, Tanah Abang, Central Jakarta City, Jakarta, Indonesia
Shabu-Shabu Letasu
Kebon Melati, Tanah Abang, Central Jakarta City, Jakarta, Indonesia
Saigon Delight
Grand Indonesia, East Mall 3A, Jl. M.H. Thamrin No.1, Kb. Melati, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10230, Indonesia
Kintan Buffet Grand Indonesia
Jl. MH Thamrin No.1 Store ED1 - 08 & 09A, RT.1/RW.5, Menteng, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10310, Indonesia
RamenYA! Grand Indonesia
Grand Indonesia, Jl. M.H. Thamrin No.1, Kb. Melati, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10310, Indonesia
Wee Nam Kee
Jl. M.H. Thamrin No.1 Unit GD1 - 03, RT.1/RW.5, Kebon Melati, Menteng, Central Jakarta City, Jakarta 10310, Indonesia
Nearby hotels
Grand Hyatt Jakarta
Jl. M.H. Thamrin No.Kav. 28-30, Gondangdia, Kec. Menteng, Jakarta, Daerah Khusus Ibukota Jakarta 10350, Indonesia
Pullman Jakarta Indonesia Thamrin CBD
Jl. M.H. Thamrin No.59, Gondangdia, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10350, Indonesia
Mandarin Oriental, Jakarta
Jl. Imam Bonjol, Menteng, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10310, Indonesia
Whiz Capsule Hotel Thamrin Jakarta
Jl. Teluk Betung No.43, RT.4/RW.1, Kb. Melati, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10230, Indonesia
GRAND THAMRIN HOTEL
4, Jl. Tlk. Betung I No.45D, RT.4/RW.1, Kb. Melati, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10230, Indonesia
Ana Hotel
Jl. Kb. Kacang 9 No.79, RT.9/RW.4, Kb. Kacang, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10240, Indonesia
Grand Picasso Hotel
Jl. Kb. Kacang 9 No.4, RT.8/RW.8, Kb. Kacang, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10240, Indonesia
Keraton at The Plaza - The Unbound Collection by Hyatt
Jl. MH Thamrin Kav. 15, Menteng, Greater, Jakarta, 10350, Indonesia
Amaris Hotel Thamrin City
Gedung Thamrin City, Jl. Thamrin Boulevard No.1 Lt. 6 Blok HT, Kb. Melati, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10340, Indonesia
Icorner Residence
No Jl. Kb. Kacang XXXVII No.29 13, RT.13/RW.4, Kb. Kacang, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10240, Indonesia
Related posts
Keywords
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Remboelan - Grand Indonesia things to do, attractions, restaurants, events info and trip planning
Remboelan - Grand Indonesia
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Basic Info

Remboelan - Grand Indonesia

Jl. MH Thamrin No.1, RT.1/RW.5, Menteng, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10310, Indonesia
4.6(828)
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Ratings & Description

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attractions: Galeri Indonesia Kaya, Selamat Datang Monument, Kidzooona Grand Indonesia, Haluu, BARTELE GALLERY - Jakarta, Indonesia, Miniapolis, Menteng Park, Saint Theresia Catholic Church, Sky Deck Sarinah, Lawang Park, restaurants: Sushi Hiro Grand Indonesia, Kimukatsu Grand Indonesia, Lamian Palace - Grand Indonesia, Yakiniku Like Grand Indonesia, Katsukita, Grand Indonesia, Shabu-Shabu Letasu, Saigon Delight, Kintan Buffet Grand Indonesia, RamenYA! Grand Indonesia, Wee Nam Kee
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Phone
+62 21 23580825
Website
remboelan.com

Plan your stay

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Featured dishes

View full menu
Tape Uli
Glutinous rice cake with fermented black rice (served cold)
Rondo Royal
Deep fried battered fermented cassava served with gula jawa
Rujak Serut Wijaya
Shredded assorted tropical fruits topped with sweet roejak sauce
Rujak Buah Wijaya
Diced assorted tropical fruits topped with sweet roejak sauce
Kakap Utuh Woku Belanga Bunaken
House special barramundi fish cooked in woku style

Reviews

Nearby attractions of Remboelan - Grand Indonesia

Galeri Indonesia Kaya

Selamat Datang Monument

Kidzooona Grand Indonesia

Haluu

BARTELE GALLERY - Jakarta, Indonesia

Miniapolis

Menteng Park

Saint Theresia Catholic Church

Sky Deck Sarinah

Lawang Park

Galeri Indonesia Kaya

Galeri Indonesia Kaya

4.8

(1.0K)

Open 24 hours
Click for details
Selamat Datang Monument

Selamat Datang Monument

4.7

(3.8K)

Open 24 hours
Click for details
Kidzooona Grand Indonesia

Kidzooona Grand Indonesia

4.1

(96)

Open 24 hours
Click for details
Haluu

Haluu

4.5

(158)

Closed
Click for details

Things to do nearby

Jakarta Social and Political Walk
Jakarta Social and Political Walk
Tue, Dec 30 • 3:00 PM
Sawah Besar, Jakarta, 10710, Indonesia
View details
Batik Story: Craft Your Own Piece
Batik Story: Craft Your Own Piece
Tue, Dec 30 • 10:00 AM
Kaum Jakarta Menteng, Jakarta, 10310, Indonesia
View details
Explore Jakarta street art
Explore Jakarta street art
Tue, Dec 30 • 7:00 PM
Kebonjeruk, Jakarta, 11530, Indonesia
View details

Nearby restaurants of Remboelan - Grand Indonesia

Sushi Hiro Grand Indonesia

Kimukatsu Grand Indonesia

Lamian Palace - Grand Indonesia

Yakiniku Like Grand Indonesia

Katsukita, Grand Indonesia

Shabu-Shabu Letasu

Saigon Delight

Kintan Buffet Grand Indonesia

RamenYA! Grand Indonesia

Wee Nam Kee

Sushi Hiro Grand Indonesia

Sushi Hiro Grand Indonesia

4.9

(2.3K)

$$$

Click for details
Kimukatsu Grand Indonesia

Kimukatsu Grand Indonesia

4.8

(2.4K)

$$

Click for details
Lamian Palace - Grand Indonesia

Lamian Palace - Grand Indonesia

4.6

(935)

$$

Click for details
Yakiniku Like Grand Indonesia

Yakiniku Like Grand Indonesia

4.9

(2.7K)

$$

Click for details
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Posts

Ronald L. PoetrantoRonald L. Poetranto
Been to many branches of this restaurant and gladly they opened many of them this year. I remember that I need to wait in long queue at Plaza Senayan long time ago. Today I am having a lunch with a friend from Bintaro. Actually, we planned to eat something else since the last time we met. Sadly the restaurant is closed permanently. So, we decided to come to Remboelan since the two of us loved Indonesian food. As you can see, we ordered plenty of it. The satay is good but it’s a little overcooked imho, so the meat were not tender and juicy anymore. Pecel can never goes wrong but the chips/cracker/rempeyek need to be more seasoned. My asam jawa drink was very nice it’s refreshing but a little too sweet. Squid with pete is the best one we agreed on. The spiciness of the sauce is good, the squid is perfectly cooked, it’s tender and flavorful. And the last one, nasi campur manado; idk why that I’ve never get a chance to eat a fragrant turmeric rice like the one I had back in my hometown, Palu. This one is ok, the sides also amazing, but the best side goes to ikan roa or cakalang fufu (smoked). Amazing dinner experience. If you come to the restaurant, they will ask you to wait before to be seated to your seat. After you sit, you’ll fond yourself with some crackers (Indonesian traditional) and the waitress will come and asked if you want to try their snacks (lupis, risol, pastel, etc). This place is located at the sky bridge of Grand Indonesia Mall. But, it’s closer to the West Mall building. If I am not mistaken, it’s on 3rd floor. Public transportation: MRT Dukuh atas BNI or Bundaran HI with around 7 mins walking. Or Transjakarta Tosari ICBC or Bundaran Hotel Indonesia point to stop. The waitress was very informative and if you’re lucky like me, you’ll find yourself welcome drink at the entrance.
nick wangnick wang
This restaurant provided an absolutely terrible experience that left me extremely frustrated and angry. Here’s what happened: When we arrived, we were asked to scan a QR code at the front desk to join the virtual queue. We did exactly as instructed—scanned the code and saw that there were roughly three tables ahead of us. Since there was no dedicated waiting area near the entrance, and the staff never informed us that we had to wait right there, we found a spot about 15 meters away to rest while keeping an eye on the real-time queue updates on the website. The moment we noticed it was our turn, we immediately headed to the front desk—within 30 seconds. To our disbelief, the staff told us our number had been called and skipped, and they flatly asked us to scan the code again and rejoin the queue. What’s more frustrating is that the employee offered no apology or reasonable explanation—he just insisted we start over. The whole process was utterly unreasonable: 1. They never clearly stated that we must wait physically at the entrance. 2. The QR code system felt completely redundant since the digital queue was publicly visible online. 3. Returning within 30 seconds should never be considered “missing your turn,” especially with no prior warning. This kind of poor management and complete lack of customer consideration ruined our entire mood, wasted over 30 minutes of our time, and disrupted our plans for the day. To the owner of this restaurant: Please seriously reflect on this situation and rethink your queue management system. An experience this disappointing will inevitably drive customers away. It’s simply unacceptable to treat people this way.
Sazali M SallehSazali M Salleh
This is our first visit here, and Najwa had made a prior reservation for lunch. Hence, we didnt have to wait too long to secure our table. While waiting outside, I occupied myself with taking some photos and videos, and at the same time was thoroughly impressed with the number of customers who were waiting outside, and also the crowd who were already enjoying their meals inside. Najwa managed to settled the table quickly, and before I knew it we were drawn in through the mazey series of walkways, amongst the tables of eating customers, until we finally arrived at our designated table. We were presented with two beautiful booklets, one of which happened to be the menu for appetizers and main courses, while the other one was for the desserts and beverages. Obviously, my wife only had to refer to the blue colored menu, as the dessert is her main course! She had her Pisang Bakar and Sum Sum, whatever they are... Flipping through the menu, I realized how popular this chain of restaurants really is, knowing the number of outlets they currently operate all over Jakarta. No wonder why Najwa had insisted on having our lunch here. I was not very hungry actually, so I only requested for the juice Alpukat es cream dayang sumbi, with durian, coffee and chocolate, which looked very tantalizing to me. Najwa and Daniel had a field day trying whatever their hearts desired... While Najwa was finalizing her orders, she was told that we could earn a free dessert if we do a Google review on this restaurant. Hence, everyone was looking directly at me!! Not to dissapoint them, and since I was not hungry anyway, this is what I am doing now...
See more posts
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Find your stay

Pet-friendly Hotels in Jakarta

Find a cozy hotel nearby and make it a full experience.

Been to many branches of this restaurant and gladly they opened many of them this year. I remember that I need to wait in long queue at Plaza Senayan long time ago. Today I am having a lunch with a friend from Bintaro. Actually, we planned to eat something else since the last time we met. Sadly the restaurant is closed permanently. So, we decided to come to Remboelan since the two of us loved Indonesian food. As you can see, we ordered plenty of it. The satay is good but it’s a little overcooked imho, so the meat were not tender and juicy anymore. Pecel can never goes wrong but the chips/cracker/rempeyek need to be more seasoned. My asam jawa drink was very nice it’s refreshing but a little too sweet. Squid with pete is the best one we agreed on. The spiciness of the sauce is good, the squid is perfectly cooked, it’s tender and flavorful. And the last one, nasi campur manado; idk why that I’ve never get a chance to eat a fragrant turmeric rice like the one I had back in my hometown, Palu. This one is ok, the sides also amazing, but the best side goes to ikan roa or cakalang fufu (smoked). Amazing dinner experience. If you come to the restaurant, they will ask you to wait before to be seated to your seat. After you sit, you’ll fond yourself with some crackers (Indonesian traditional) and the waitress will come and asked if you want to try their snacks (lupis, risol, pastel, etc). This place is located at the sky bridge of Grand Indonesia Mall. But, it’s closer to the West Mall building. If I am not mistaken, it’s on 3rd floor. Public transportation: MRT Dukuh atas BNI or Bundaran HI with around 7 mins walking. Or Transjakarta Tosari ICBC or Bundaran Hotel Indonesia point to stop. The waitress was very informative and if you’re lucky like me, you’ll find yourself welcome drink at the entrance.
Ronald L. Poetranto

Ronald L. Poetranto

hotel
Find your stay

Affordable Hotels in Jakarta

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
This restaurant provided an absolutely terrible experience that left me extremely frustrated and angry. Here’s what happened: When we arrived, we were asked to scan a QR code at the front desk to join the virtual queue. We did exactly as instructed—scanned the code and saw that there were roughly three tables ahead of us. Since there was no dedicated waiting area near the entrance, and the staff never informed us that we had to wait right there, we found a spot about 15 meters away to rest while keeping an eye on the real-time queue updates on the website. The moment we noticed it was our turn, we immediately headed to the front desk—within 30 seconds. To our disbelief, the staff told us our number had been called and skipped, and they flatly asked us to scan the code again and rejoin the queue. What’s more frustrating is that the employee offered no apology or reasonable explanation—he just insisted we start over. The whole process was utterly unreasonable: 1. They never clearly stated that we must wait physically at the entrance. 2. The QR code system felt completely redundant since the digital queue was publicly visible online. 3. Returning within 30 seconds should never be considered “missing your turn,” especially with no prior warning. This kind of poor management and complete lack of customer consideration ruined our entire mood, wasted over 30 minutes of our time, and disrupted our plans for the day. To the owner of this restaurant: Please seriously reflect on this situation and rethink your queue management system. An experience this disappointing will inevitably drive customers away. It’s simply unacceptable to treat people this way.
nick wang

nick wang

hotel
Find your stay

The Coolest Hotels You Haven't Heard Of (Yet)

Find a cozy hotel nearby and make it a full experience.

hotel
Find your stay

Trending Stays Worth the Hype in Jakarta

Find a cozy hotel nearby and make it a full experience.

This is our first visit here, and Najwa had made a prior reservation for lunch. Hence, we didnt have to wait too long to secure our table. While waiting outside, I occupied myself with taking some photos and videos, and at the same time was thoroughly impressed with the number of customers who were waiting outside, and also the crowd who were already enjoying their meals inside. Najwa managed to settled the table quickly, and before I knew it we were drawn in through the mazey series of walkways, amongst the tables of eating customers, until we finally arrived at our designated table. We were presented with two beautiful booklets, one of which happened to be the menu for appetizers and main courses, while the other one was for the desserts and beverages. Obviously, my wife only had to refer to the blue colored menu, as the dessert is her main course! She had her Pisang Bakar and Sum Sum, whatever they are... Flipping through the menu, I realized how popular this chain of restaurants really is, knowing the number of outlets they currently operate all over Jakarta. No wonder why Najwa had insisted on having our lunch here. I was not very hungry actually, so I only requested for the juice Alpukat es cream dayang sumbi, with durian, coffee and chocolate, which looked very tantalizing to me. Najwa and Daniel had a field day trying whatever their hearts desired... While Najwa was finalizing her orders, she was told that we could earn a free dessert if we do a Google review on this restaurant. Hence, everyone was looking directly at me!! Not to dissapoint them, and since I was not hungry anyway, this is what I am doing now...
Sazali M Salleh

Sazali M Salleh

See more posts
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Reviews of Remboelan - Grand Indonesia

4.6
(828)
avatar
5.0
3y

Remboelan Grand Indonesia – A Warm Journey Through Indonesian Cuisine

I recently visited Remboelan Grand Indonesia and was pleasantly surprised by its ambitious take on “Indonesian soul food.” The restaurant is located on Level 3A (Sky Bridge / East Mall side) of Grand Indonesia and offers a cozy, heritage-inspired atmosphere — think Joglo doors, wooden accents, Betawi lamps and traditional decor motifs that evoke the local culture. 

The menu is extensive, spanning dishes from across the archipelago. I tried Iga Bakar, Ayam Taliwang, Bakwan Jagung, Nasi Goreng Sei Sapi Hijau, and Cireng Bumbu Rujak. Highlights for me were the Iga Bakar (tender ribs grilled with flavorful spices) and the Nasi Goreng Sei Sapi Hijau (green chili fried rice with beef).  The Bakwan Jagung also stood out with its sweet, savory balance.  Dessert options and drinks were satisfying, and servers were friendly and accommodating. 

Service is generally good — polite staff, helpful in explaining menu items, and pleasant demeanor. During my visit, there was a slight delay at peak hours, which seems common (especially during dinner). 

⸻

✅ Pros & ⚠️ Cons

Pros: • Authentic and wide variety of Indonesian regional dishes • Inviting interior that reflects Indonesian cultural design • Portions are generous for most main dishes • Good service, staff are courteous and responsive • Convenient for shoppers in Grand Indonesia

Cons: • During peak times, you may have to wait or be placed on a waiting list  • Some tables / aisles are narrow, making movement (especially with trolleys or large groups) a bit cramped  • A few dishes (like grilled fish or spicy items) in some reviews were described as “not spicy enough” or slightly off from expectations  • Pricing is on the higher side for some items, given its mall location 

⸻

🌟 Recommendation / Tips for Visitors • Go early (just after opening or before dinnertime) to avoid the long queues. They also now has a queueing system that u have to scan the QR code and queue. But u have to he there on time. Otherwise you have to rejoin the queue again! • Reserve a table, especially on weekends or for large groups. • Try their signature dishes — Iga Bakar, Ayam Taliwang, Bakwan Jagung. • Ask for adjustments (less spicy, milder) if you prefer a gentler flavor — staff seem open to it.  • Leave room for dessert or a refreshing drink (they offer local flavors) • If you’re with friends or family, order a few different regional dishes to sample...

   Read more
avatar
5.0
3y

Been to many branches of this restaurant and gladly they opened many of them this year. I remember that I need to wait in long queue at Plaza Senayan long time ago.

Today I am having a lunch with a friend from Bintaro. Actually, we planned to eat something else since the last time we met. Sadly the restaurant is closed permanently.

So, we decided to come to Remboelan since the two of us loved Indonesian food. As you can see, we ordered plenty of it.

The satay is good but it’s a little overcooked imho, so the meat were not tender and juicy anymore. Pecel can never goes wrong but the chips/cracker/rempeyek need to be more seasoned. My asam jawa drink was very nice it’s refreshing but a little too sweet. Squid with pete is the best one we agreed on. The spiciness of the sauce is good, the squid is perfectly cooked, it’s tender and flavorful. And the last one, nasi campur manado; idk why that I’ve never get a chance to eat a fragrant turmeric rice like the one I had back in my hometown, Palu. This one is ok, the sides also amazing, but the best side goes to ikan roa or cakalang fufu (smoked). Amazing dinner experience.

If you come to the restaurant, they will ask you to wait before to be seated to your seat. After you sit, you’ll fond yourself with some crackers (Indonesian traditional) and the waitress will come and asked if you want to try their snacks (lupis, risol, pastel, etc).

This place is located at the sky bridge of Grand Indonesia Mall. But, it’s closer to the West Mall building. If I am not mistaken, it’s on 3rd floor.

Public transportation: MRT Dukuh atas BNI or Bundaran HI with around 7 mins walking. Or Transjakarta Tosari ICBC or Bundaran Hotel Indonesia point to stop.

The waitress was very informative and if you’re lucky like me, you’ll find yourself welcome drink at...

   Read more
avatar
1.0
1y

Was excited to try on this place which i have booked through their link during ramadhan month. They sent a whatsapp message to confirm my booking which i have done through the link earlier. Due to language barriers in their confirmation, we were not aware that we would need to confirm our booking again through whatsapp. Fast forward to the day where we book to get our dinner. Mind you, this was during ramadhan month and the booking was made at 730pm. Fasted and waited the whole day for us to truly enjoy the food later on. As we arrived at Grand Indonesia, at 725pm they inform that since we did not confirm our booking through whatsapp, our booking was cancelled. Which i have informed them, that we are walking towards the restaurant. The admin told us that it hs been cancelled and we do not have our booking anymore. Understandable that we did not confirm through whatsapp which is due to language barriers (whatsapp is in indonesian language), however i did not understand why this was only confirmed 5 mins before our booked time? Cant it be done a day earlier, which they could whatsapp us to ask amd confirm and we would be glad to confirm immediately. And the fact that it was before our booked time not even 10mins or 5 mins after 730pm, its so obvious that our seat was given to others before we even had the chance to be there physically. So so disappointed with this branch as i have waited and booked way earlier, and the fact that we were not local, just put off all the expectations we have with Remboelan.

Management please do something on your reservation management. Kindly confirm earlier preferably a day before to confirm with the customer that has booked wayyy before and not 5 mins before and simply let go of the booking even BEFORE the...

   Read more
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