Signatures Restaurant — Restaurant in Jakarta

I cancelled my reservation at other 5 stars hotel 'cus I found out Signature Kempinski has king crabs. If only that king crab is decent and fresh. I would consider Rp. 2,100,560 for two people is affordable. Sadly It is not fresh. So I consider this experience isn't worth it. I arrived on time n went for king crabs and lobster first. Lobster is fine (sweet and plump). King crabs? I had some are sweet but mostly they were not fresh. Idk but even after I wash my hand with soap the smell won"t go away.

I tried bubur ayam (its ok), pempek (it"s good), bakso (nah..its not chewy cmon kempinski u can do better i know that. Why are u doing this?), Beef Brisket (dry, smelly), pizza (is it salmon for topping it tasted horrible n smell), Pork sausage is ok, pork knuckle (soso even the skin stuck on my teeth. It's not crunchy), duck (its ok), Salmon puff pastry, shrimp Tempura n oku chicken in black are really good, sashimi is ok.

1 friendly female waitress came over to my table n offered me penne carbonara (nice n hot. This is the only one i finally can enjoy) so I came back n ordered at pasta corner. Male cook there too busy with his stuff didn"t even pay attention to us waiting for him. Anyway I ordered vongole (it was plain n spaghetti noodle was cut man!), penne carbonara (thanks for bringing to my table but I know u already prepared in advance in a large portion cus i saw it so basically u served me the cold one)

Desserts are all sweet but not in a good way. There are some small flies are flying on top of the desserts 😩. Beverages (fruit punch is ok). Ice creams are all just soso. Anyway I decided to stop eating cus there's nothing i can eat anymore. I paid at cashier. Until the end of my payment she didn"t ask me how was it. So I ended up whispering to her that Your alaskan king crab. Some are fresh and some aren"t. It is so smelly. In which she responds with apology but not even ended it with we'll try to improve our quality or at least inform the chef.

I really didn't understand of how is the chef served the crabs in mixed conditions( fresh and not fresh) I am typing this in a condition that I dont feel well after eating your seafood it gave me nauseous n the feeling of wanted to vomit. U seriously need to ask ur chef to try the king crab. But I will still type it before I forgot of what I wanted to say. Table near me even said kempinski was losing its quality which i over heard and Yeah I agree. The total experience is only 4/10. I am so sorry. This is my honest review experience. Hope you will improve your quality or if you can"t make profit out of the price. U can maintain your quality and slightly increase the price. People come to enjoy quality even if your price is high. We"ll leave happy. But if your price is high n qualities are lacking. We won"t come back. I am surprised to experience such thing after reading so many good reviews on google. For me I am dissapointed so I might not...

Guests not wearing masks while walking around - staff doesn’t bother or care. Several guests were frequently walking around the entire restaurant without masks on, but the staff didn’t care nor reminded them to wear a mask.

This needs to be brought to the attention of the COVID task force for strict penalty and action against this outlet.

Very limited sanitizer in the restaurant only at reception and at the bar but nowhere else ( at least I didn’t see and I was looking for it). No Gloves or anything while the buffet is self service for the most part…

Went for their so called brunch - paid around 1.400.000 IDR for two person. It being a brunch there is the expectation that drinks would be included, they included water and 4(?) type of sweet drinks but unfortunately no actual soft drinks ( coke / sprite /..) were included.

The hostess itself fast but not very friendly; didn’t engage in any small talk and didn’t bother to show the buffet or explain what all is included.

Table was decent; restaurant was fairly busy with probably 80% filled on a Saturday.

Since it is their Betawi month they had more local dishes which was probably nice but meant that around 70% of the dishes were Indonesian; which was maybe a bit much in my opinion.

Food quality was overall good ( their bakso unfortunately not) - chefs don’t speak that much English so at the counters you at times can get lost, if you don’t speak Bahasa Indonesia. It being an international hotel chain that was a bit disappointing, but waiters did speak English well.

Servers weren’t very attentive - picked up the empty plates when called but ignored 6 empty glasses ( on a table for two person ) consistently. Glasses increased unfortunately since their water is pre filled in glasses on the bar and them having ice cubes also pre filled in other glasses ( filled to the top with ice cubes so can’t even add water into it; and having your ice glass melt due to the warm room temperature)

While their brunch goes till 3 pm I wanted to enjoy their dessert selection at around 1.45 pm only to discover that more than half of the items were empty. No chef or anyone around so had to call a manager. He came back after a few minutes along with a chef asking me what I wanted. After I told him ( based on what I saw was part of the buffet when I looked at the dessert selection after arriving) he told me to wait - unfortunately even 45 min plus I didn’t get the churros which were part of the buffet before. Their food service closes by 2.30 and after my complaint they started refilling dessert by 2.20 pm but unfortunately stlll no churros.

Overall good food quality; ok service; but make sure to run for dessert and don’t expect 5 star hotel treatment ; except for paying...

Upon my inaugural visit to the esteemed buffet, I embarked on a culinary exploration that promised a tapestry of flavors. The offerings were a stone's throw from perfection, with certain dishes achieving gastronomic heights, while others fell short of the mark.

I endeavored to sample a comprehensive array of the spread, and indeed, I can attest to having savored each dish captured in the photographs, save for the initial serving of oysters.

Where shall I commence? Ah, the service staff inquired about our dining preferences, specifically which delicacies we desired to grace the menu. It was a unanimous sentiment that the absence of Indian fare was felt, a signature touch that would have elevated the evening's repast.

Regrettably, the first encounter with the oysters, sourced from two distinct presentations—the tower and the platter—was underwhelming due to their lack of freshness. Yet, the staff's prompt and attentive response to replace them was commendable. The subsequent oysters, showcased in the photograph with a more generous portion, were decidedly fresher. While not the zenith of my oyster experiences, they were thoroughly enjoyable, and I relished every last one.

The Soto Tangkar, a humble-looking soup, was a revelation, its flavors singing with authenticity and warmth.

The Asian station presented a mixed fare. The duck, intended for wraps, was regrettably parched, reminiscent of a dish that had lingered too long under the heat lamps, though its seasoning was passable. The roasted chicken was unremarkable, its blandness rendering it inedible. The chicken char siu and dim sum platter were satisfactory, with the latter's generous fillings being a highlight, though the wrappers' thickness detracted from the overall experience. The char siu bao, however, was exceptional.

The laksa brimmed with the right balance of spice and comfort, a commendable rendition of the classic.

The pork station was a triumph, a veritable highlight of my dining experience. The sausage was delectable, the roast pork succulent, and the pork knuckle, a dish that often risks toughness, was rendered tender to perfection.

The roast beef was adequate, though it did not inspire.

The dessert selection was a delightful playground of sweetness, each tasting a joyous adventure in its own right.

In sum, the buffet was a journey of hits and misses, with moments of culinary brilliance interspersed with opportunities for refinement. A return visit beckons, in anticipation of the continued evolution of this promising...