Costa Dawson Street — Restaurant in Dublin

I went today at Costa with my 5 year old son, he had to go to the bathroom. We were told that we need the code on the receipt. Not cool, but whatever… not so angry at this point.

No other place around with a toilet, so we go back to Costa to get a babyccino and take him to the toilet. The line for the till is long, so I ask the employee at the counter if I take my five years old boy to the bathroom and then I’ll get a babyccino.

I am told to do the queue. I reply “are you serious? I’m with a little kid. He says, we follow the rules”.

We leave. I’ll let you predict what happened, on a cold day in Dublin City center, not fun.

Now I’m appalled: is the Costa rule book so strict to prevent staff to let kids to go their toilets? Or is the Costa staff trained to be rude?

I like the Costa coffee, and I used to go there quite a lot. But after this, they will never see me or my family and hopefully any people i...

Awful, just go anywhere else. First disappointment, one of our group works for costa and should've received a discount which was refused with the statement "We don't accept/use the international app" so Costa is not international.

Secondly, there is a bathroom which requires a code which was locked, we stayed for about 20 minutes. The downstairs was blocked off since it was raining and it wouldn't have worked since it is not handicap accessible. I asked twice about the bathroom, they said to use the code. No one is in there, or...they're sleeping or the code didn't work. Tried five times different ways and it turned green like it should open.

Either way, the experience put me off the coffee so even that tasted worse.

Support local, go small with so many charming cafes nearby. Don't ever...

Today, a group I am traveling with went to this coffee shop and spent 200+ euros on coffee. We walked across the street to look in the bookstore. When we returned, the lady with red hair was very rude when we were trying to go downstairs to sit and use the toilet. When we explained to her that we were paying customers, she let us go. A few minutes later, she came back downstairs and very rudely said “I thought y’all were using the toilet, not coming down to sit.” and stormed off before we could respond. When we passed her walking out, she shook her head at us and turned around to talk to her coworkers about us. Easily the rudest person I have met in my time in Dublin. Do...