Bar Locarno — Restaurant in Rome

We met our friends here for a drink before dinner because they we’re staying here. They had reserved a table on the rooftop for the four of us but when we got there, we were told the rooftop was booked for a private function. We were hustled off to another roof patio where we were seated and told they’d be right with us. There was another large group surrounded by 3 employees waiting and watching them. Another couple came in, we’re seated and had their drinks before anyone bothered to come and take our order. When they did come, we asked how long it might be to get our drinks as we had already been waiting 10 minutes and had a reservation to get to at another restaurant. We were told it would be a minimum of 10 minutes to get our drinks. We asked if we could go down the the bar for faster service and they replied that that would be a smart idea as they had to bring the drinks from there anyway. We went down and got our drinks finally. Went out and had a wonderful meal elsewhere. Sadly, after dinner, we went back to the same bar for a night cap. We ordered a bottle of wine after waiting once again for 5-10 minutes for service. Our friends finally went went off to bed while we finished our bottle, flipped it upside down in the ice bucket to show it was finished and proceeded to wait for anybody to come by and ask if we wanted anything else or the bill. Waited….waited….waited…. Finally I got up, went into the bar to the cash area and the guy printed out the bill immediately as though he’d been waiting for us to come in and pay!!?? I was horrified for my friends who had spent $3600 for 3 nights there and were treated like subhumans. Very, very poor and arrogant service providers. When a cocktail is €23, I anticipate better service than...

This review is not about the hotel experience but the aperitivo the Hotel Locarno offers as a service to external guests. My wife, some friends and I booked the aperitivo at the Locarno Hotel on a Saturday evening. I keep saying going out on Saturdays in Rome is never a good idea. Parking is a nightmare; places are packed, and crews are stressed because they are often understaffed. This time was not an exception.

Here's the experience in short:

Atmosphere & Place 5: The Hotel Locarno is a beautiful building in the heart of the City. This vote is not about the hotel. It is about the setting of our experience. We had a table in a tiny room back to back with a room with a birthday party. We asked the staff to have another table, but we were told they don't have a six-person table in the main room or garden. No one told us about this when we booked. The table was highly uncomfortable for six people. We had to rearrange the glasses and the plates every time the waiter brought something. I pour over my expensive cocktail for this reason. Of course, I had to pay for it twice. The chairs were an invitation to leave the place as soon as possible. We arrived at 7 pm sharp and the restrooms were already heavily used. I didn't find paper napkins after washing my hands.

Menu 7: I liked everything we ordered. The Lov 'n' Tonic cocktail was a blast. I had a sip of the Margarita my wife ordered, which was delicious too.

Service 5: The staff was professional and precise in taking the orders and bringing everything in the correct sequence. The cocktail accident should have been managed more professionally.

Bill 5: Considering the furniture and the room quality, I consider it too expensive to pay for a...

Ho recentemente avuto il piacere di festeggiare il compleanno di mia zia presso l’Hotel Locarno, un luogo che ha un significato speciale per me, poiché è stato il mio primo lavoro nella ristorazione. Lì ho imparato le basi di questo mestiere, e tornare ora come cliente è un'esperienza completamente diversa.

Desidero esprimere la mia più sincera gratitudine a Chiara Proietti, che ha organizzato la nostra prenotazione e ha reso possibile la sorpresa della torta per la festeggiata. La sua attenzione ai dettagli e la sua disponibilità hanno reso tutto così semplice e unico.

Un ringraziamento speciale va a Luca, che ci ha offerto un servizio impeccabile e ci ha coccolato durante il pranzo, facendo sentire tutti a proprio agio.

Vorrei anche menzionare Chad e Mattia, che si sono assicurati che stessimo bene durante tutta la nostra visita. La loro cortesia e disponibilità hanno arricchito ulteriormente la nostra esperienza!

Un grande applauso va anche alla cucina e ai fantastici chef Faruk, Peter e Costanza, che ci hanno deliziati con piatti davvero squisiti. Ogni portata era preparata con cura e il sapore era semplicemente fantastico. È evidente che il team di cucina mette il cuore in ciò che fa.

Un must to try! L’amatriciana Gran cru la migliore in tutta Roma.

Desidero anche ringraziare la reception, in particolare Riccardo, Simona e Stefano, per l'accoglienza calorosa all'entrata dell'hotel e per averci dato la possibilità di fare un tour di una camera. La loro disponibilità e cortesia hanno reso il nostro arrivo ancora più piacevole!

L'Hotel Locarno non è un semplice hotel, ma un posto dove ti senti a casa, grazie a uno staff che fa davvero la differenza. Ogni membro del team contribuisce a creare un'atmosfera accogliente e familiare.

Quando si dice che le persone fanno il posto, posso dire che è così in questo Hotel.

Consiglio vivamente l’Hotel Locarno a chiunque desideri vivere un'esperienza culinaria eccezionale in un ambiente meraviglioso. Non vediamo l'ora di tornare per un'altra...