Drink Kong — Restaurant in Rome

Unfortunately, I have to say that this was one of the bad bar/restaurant experiences we have had. The place is nicely decorated, friendly staff and interesting menu. We have traveled around and tested different bars on this top 50 bars around the world. This bar does not live up to the other bars on the list. Above all, we experienced poor service even though there were not that many guests when we were there.

We tested 4 different drinks, 1 was good, 1 didn't taste like the description, 1 was really sweet and the last one just tested juice. (I think all of them had the wrong balance in taste). We ordered water 2 times which we never got, even though we reminded them, we were served by 3 different waitresses which became confusing and led to us having to say things 2 times. They brought out glasses, which the next waitress took away, we asked to have a drink menu left on the table, which the next waitress took away 30 seconds later, there were 4 of us who wanted to order food, he took the order from one of us, took the menu and left. He brought out a container of cutlery which the next waitress took away, then we got the cutlery back when the food came. At this point we are trying to remind them to get our water that was our fist order.. They didn't come and ask if we wanted anything else to drink, they started clearing the table while 2 of us were still sitting and eating. At this point we just wanted to pay and leave. We were curious to try more cocktails but this was just too much, we left for some pizza and aperol instead.

This was just a few examples of our whole experience. I'm not really that picky. I want a seat and a good drink. But it was too many mistakes that made this experience bad. It was like no waitress had responsibility for any table which led to them opposing each...

We have very big expectations - top 50 world’s bar is very good reference for those , who are working in this industry. Such an disappointment…

one star - kudos to Chefs, i wasn’t hungry, but at the end we had 2 types of tacos, it was so delicious, so we couldn’t stop

one star - for the cocktail card, i really like the names, very unfortunate, that concept wasn’t explain, i didn’t feel that team very engaged with it in english, we were asking questions about flavours , but answers were mostly - yes /no. have to admit service team was trying to help us in everything, smiling , nice guys.

Main disappointment- host/manager Reservation was done for 21:30, i was notified by the website, that after 21:30 it is free flowing. We arrived , well dressed and super happy host meet us with poker face, no smile, he was showing his unpleasure… Bar and terrace were offered, we requested to have table inside, with 7 empty tables host refused , saying all booked. ?! if i did the reservation for 21:30 and arrived on time, how does it possible that my reservation is worth than others ?! considering further is the freeflow and they can seat guests anywhere. After discussion and impolite recommendation from the hostess to put a note upon reservation, we finally been seated inside. Further 2-3 tables remains empty. I was working as Restaurant Manager in Four Seasons for long time , visiting different bars around the world, for me this is shame.. host is your face , he/she may have a good strategic for seating, it have to be reasonable for the guest. as well as smile is reasonable i think . I suggest owners to visit Elcopitas in Saint Petersburg and see what real hospitality is, how does it play good with bar and exclusive concept. I wouldn’t recommend this place to my...

Underwhelming experience. Place itself looks very chic and modern but that seems to be the only good thing it has going for itself. Entering I was greeted by a lovely receptionist, smile on her face and very pleasant. Was sat down, greeted by an equally nice cocktail waiter, was given menus and offered water. All good so far. Received my first drink, Echoes of Bananas. As the name implies, it tasted very much like bananas, but nothing much else going on. No flavours from the base spirit and too sweet. Moved to the bar, finished my first drink. Bartenders never asked me if I want another round, had to flag them myself. Second drink had the Enki. Again same theme as the previous one. Over-diluted and no flavours from the base spirit, almost like it wasn't even there. Disappointed again. Never got a check-back on any of the drinks. Starting to wonder already how are these people in Top 50 Bars in the World. Finished my second drink as well. Slightly frustrated I check the menu for a drink that might actually pack a punch ABV wise. Ordered the Darth Fennel, again I've had to flag the bartender, they don't seem to be in the habit of offering another round. Drink comes, I taste it, finally something that tastes like it has some alcohol in it. Then again, not thanks to the mixologist, but because the ingredients that are inside most of them are spirits. Overall, don't go again to this place and I don't recommend the drinks either. Bartenders was too busy entertaining their friends or checking out the women than actually being hospitable towards their guests. Don't understand how they made it in Top 50 Bars. I would avoid if you're accustomed to good standards and good...