WARNING: Foreigners are not allowed to try the ice-cream, but Japanese are allowed.
Local japanese customers in front of us were allowed to try the different flavours before buying, but when time came for us to buy, we (Dutch, German, Hong Kong), were not allowed to try the different flavours. We were told "no trying". They probably wanted to avoid foreigners 'trying without buying' but that kind of discrimination is unacceptable anywhere on this planet.
Ice cream is of great quality, without complaints. Just the two shopkeepers'...
Read moreThe women staff unwelcome my group maybe because we looked so Asian? Before she service us she looks happy and so nice to western customers but when we come inside 4 ppl. One of us wants to test the ice cream flavors but the staff was upset seem like she wants to refuse us but anyway she told us can try only 1 flavors!!! (Why??) So we decided to buy mixed flavors for 2 cups and go eat outside. One of us dropped the spoon and I wanted one more spoon to give my friend to try mine. But when i go back inside and ask staff "May i have spoon" in japanese politely she give me for 1 so I ask her again "one more please" she sighs Nd turn face to unwelcome and said no only one!!! Why????? Why do you have to be grudge just only a spoon!! Does it cost that much?? I been traveling around and first time to hear that the gelato store allowed customers to try only 1 flavors ice cream. It's nonsense!!! IF you don't want customers to test the ice cream you should note it in front of the store. 店員さんの態度が悪い👎 おもてなしない! 営業中なのに気分良くないなら、お店閉めたほうがいいです。 なぜお客さんに不満するのか? 分からないです。無料でもらうじゃなくて、お金払います。ものを買います。 アイスクリームが美味しいのに、その態度を見て、気に触る。もう行くたくないです。 สต๊าฟมารยาทแย่มาก เหมือนเหยียดนักท่องเที่ยวเอเชีย ไม่เต็มใจบริการ แม้ว่าเราจะสื่อสารเป็นภาษาญี่ปุ่น ออกไปทานนอกร้าน ทำช้อนตก เลยเข้ามาขอช้อน ละขอเผื่อเพื่อน1 เปน 2 อัน สต๊าฟให้มาแค่อันเดียว กระแทกเสียง ได้แค่อันเดียว ช้อนไม้บางๆ หวงอะไร งง ไอติม ชิมได้แค่ 1 รสชาติทั้งๆที่ในตู้มี 22 รส บางingredients ไม่รู้จักก็อยากชิมมะ...
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A delightful gem of a spot! Not only was the gelato absolutely divine, but the warm and friendly service truly elevated the experience. The flavors were rich and authentic, transporting me straight to Italy with each bite. A special shoutout to the wonderful staff member who served us – her enthusiasm and friendliness added that extra touch of magic. Can’t recommend enough! If you’re looking for the real deal in gelato, this is the...
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