Ginza Shabuki Ginza station — Restaurant in Tokyo

Avoid This Place – Overpriced, Dishonest, and Terrible Service

Our experience at this restaurant was nothing short of a disaster. We had booked a 9,800 yen course, only to be informed on Christmas Day that the price had been raised to 15,000 yen per person. Trying to find another place on Christmas was impossible, leaving us stuck with this bait-and-switch tactic.

Upon arrival, we were told we would get one free drink, so we chose accordingly. Imagine our shock when the drinks showed up on the final bill! Dishonest much?

The service was abysmal. While other tables received their drinks and additional items quickly, we were left waiting endlessly, completely ignored by the staff.

To top it off, the menu clearly included dessert in the course, but we had to argue with the staff just to receive what was promised.

Yes, the food itself was good, but that’s irrelevant when the service and overall experience are so awful. For the price we paid, this was far below the standard one would expect.

Save your money, your time, and your holiday spirit—go...

Updated review: We came back again!!! This time we were seasoned experts with the menu and knew exactly what to order. We also tried 2 different sake and they were both delicious. The food was absolutely amazing, we are so happy to be able to come back again and enjoy. The staff remembered us which made it an extra special evening. Thank you so much for the amazing food and experience!! 10 stars!!

Original post: We couldn’t find the sukiyaki restaurant recommended by the hotel so we started to wander and found this cute place. They have an English menu but it’s still hard to follow. The staff knows a little English and they are super cute trying to communicate with us. Everyone is very friendly. The food is absolutely amazing!!! We are so happy we found this place and will plan to come back again. The ambience is really fun and comfortable with...

I had an exceptional dining experience at this restaurant. The highlight was definitely the premium Japanese wagyu—featuring selections from the top three wagyu brands in Japan. Each slice was beautifully marbled, incredibly tender, and packed with rich umami flavor.

The shabu-shabu setup was elegant and thoughtfully presented, with a wide variety of fresh vegetables, mushrooms, tofu, and glass noodles to complement the meat. The dipping sauces, especially the sesame and ponzu, enhanced the flavors perfectly.

The ambiance was cozy and private, making it ideal for a relaxing meal. The service was attentive and knowledgeable, adding to the overall premium experience. If you’re a fan of wagyu or Japanese hotpot, this place is an...