Ginza Yakiniku Nikusyo Furusato（wagyu） — Restaurant in Tokyo

Disappointing experience despite good meat quality.

We came here expecting a premium yakiniku experience, but left frustrated and disappointed. While the meat itself was tender and flavorful, nearly everything else fell short—especially for the price they charge.

First, the staff had very little knowledge of the menu or the meats they were serving. One dish came out looking completely different from the menu photo—we had to complain to get it replaced. Also, there’s no sense of proper serving order. Beef tongue, which should be served first in a traditional yakiniku course, came out after the main meats.

The service overall felt unprofessional. All the servers seemed unfamiliar with the dishes and couldn’t answer basic questions (Many appeared to be Chinese, not inherently an issue, of course, but it’s clear they haven’t been trained in Japanese yakiniku service or etiquette.)

On top of that, they tacked on a 10% service charge, which is outrageous considering the already inflated prices and lackluster service.

If you’re going just for the meat, sure, it’s good. But the poor service, lack of staff training, and unreasonable pricing make this place hard to recommend. For a place charging this much, I...

I selected the ¥21000 couse (first photo) when I booked via tabelog as it required to select a course. The beef is really good but the seafood is very disappointing. As the portion of beef is quite small, I ordered a few other kinds beef which were all good (2nd to 5th photos). I was arranged to sit inside a small private table which is a partitioned room. With this price standard I would expect the staff to introduce each kind of beef while serving, or maybe to help cooking, but neither happened. Instead, I kept hearing a 2-3 staff right outside my room non-stop talking and laughing (particularly the male staff), which I felt disturbing and unprofessional. All in all, the beef is really good but it didn’t value for money in light of the portion, service &...

Food was good, but the waiters were super unprofessional‼️, for this kind of price, they knew nothing about their meat. They told us we had to grilled the meat by ourselves which is fine, but we asked how long should the meat be cooked, they said whenever we liked. 🤔Which is super confused. They should recommend the right timing. And we asked about what was in the side dishes. The waiter said it may be onion, which after we ate and found out it’s not. Our ¥13,000 set includes a “variety meat” plate, which they also did not told us what kind of meat was that. But they were friendly, just has no idea about what they were selling at all. Clearly no...