Saray Kebab NishiAsakusa — Restaurant in Tokyo

The best kebab I have ever had in Japan! I have tried several Kebab in Japan, from the food truck in matsuri to the stall in crowd place. I ordered the potato kebab with mix meat (beef & chicken). The chicken was just nice, nothing special. But the beef was amazing, really flavourful. Also I highly recommend their special sauce called iskender. The name didn't sound promising in the first place. But the waiter recommended that sauce. Turns out I love it. They gave me a lot of sauce on my plate, which is good thing. With price less than 1000JPY, they put a decent amount of meat and potato, which is a perfect portion for me (food picture is attached). Another thing I like is they have a dine-in place which is quite rare for a Kebab stall to my experience. They have a small toilet, and the toilet is clean. When you open the toilet's door, the toilet bowl will open automatically to welcome you (a simple but unique experience). In terms of payment method, they accept cash and cashless payment. I paid with PayPay to get some cashbacks and no need to keep the coins. Lastly, the waiters attitude is worth to appreciate. They are nice and funny, trying to attract the customers outside and serve the customers nicely inside. Such an affordable restaurant, delicious food, and...

Today me and my wife went to this shop for dinner. But I have the worst experience ever. We bought kids meal from KFC for the baby because of that these two guys working on the shope didn't allow us to seat and eat. Surprisingly I asked them reason. They said only people who will eat kebab can sit here. I replied, me and my wife ordering here and our baby will eat from other shop food. Guess what! After explaining this, also they showed their inhuman behaviour and said 'not allowed'. I thought it might be by law, we went to another Muslim restaurant. We asked if we eat from your restaurant, our baby can seat and eat food from another restaurant that we brought. The gentleman smile and replied "bro if you don't eat but only want to feed your baby from any other places I don't mind. I feel tears on my eyes and realised that good people...

I came to this restaurant looking to have some late dinner together with some of my friends. What I did not expect was to have my friends harassed as they ordered their food. It was completely out of line and for no reason at all. You could even sense the tone of disrespect coming from the staff towards the customers.

Being a restaurant located in Tokyo, one would expect to at least have some degree of Japanese “omotenashi”. However if there existed a scale that showcased the worst degree of customer hospitality that this place offered, make no mistake, this place would without a doubt take first place.

In conclusion, I do not recommend this place at all, and if for whatever reason that you do decide to come to this restaurant;

Do be warned, this place...