Nana Dessert Cafe — Restaurant in Borneo

Menu-wise and options-wise, it seems like most people come here for the bingsu, definitely the highlight. We ordered some food for takeaway, and while we didn’t expect to wait more than 30 minutes (especially since our items were pre-cooked like chicken pie, salad, croissant, etc.), we were lucky that we weren’t in a rush.

There was a small hiccup when ordering. we chose a meal that clearly came with a side snack, but the staff at the counter mentioned it didn’t. Only after showing the menu did they include it. A bit more product knowledge would really help improve the overall customer experience.

Staff friendliness could also be improved. We understand that the F&B industry can be exhausting, especially during lunch hours (we came around 12:30pm), but a warm and welcoming attitude goes a long way.

That said, the environment is clean and pleasant, definitely a nice spot to dine in or chill. With a bit of improvement in customer service and product understanding, this place can really...

A dessert shop near the Jesselton Port. It is located on P1 level. It might be confusing to find it. Their entrance is outside, so after getting off the elevator on the P1 level, go through the door and turn left. Only a few doors away from there. We wanted the shaved ice because we were dehydrated and overheated from the marine park trip. The location was very grateful so we could get a great chilled dessert only a few minutes walk from the port. Both of our shaved ice was great. Watermelon strawberry and mango. Strawberry shaved ice is rather rare in KL, so I would recommend it first. But mango was juicy and delicious. I tried peach and mango soda but the peach flavor was very weak. Still refreshing though. Not super characteristic menu, but definitely worth coming here if you need a refreshment afrer dead heat outside...

Review by my 10 years old daughter: cafe is pretty good although the service is just a bit clumsy for example I have ordered mushroom rice and they gave me the mushroom noodles so they exchanged and it took a bit long but that ok. Then the potato fries came it was good and the healthy version of French fries I recommend it to you and then the matcha latte.my type of matcha I like is the creamy and delicious type and that matcha was perfection they have different matches so choose it as you like. The mushroom rice was excellent it was healthy with lots of green goodies my kids loved it and one more thing the door is really heavy to push and pull so you should open it with all of your...