Gobo Chit Chat — Restaurant in Kuala Lumpur

So... I had my CNY eve dinner here with my family on (15/2/2018). It's our first time here and to my surprise this place was horrible. Let's start with the restaurant itself, ambiance was fairly nice as the restaurant tries hard to make it cozy by using warm color changing lights. There were times so bright and there were times so dark. That aside, the table we were seated at was so congested for 11 persons and there was a sofa behind our table. So i cant help thinking if the restaurant actually brought in more customers than they actually accommodate because there were also tables placed around the restaurant which looked so offed.

Never mind the seating and all, about the food. So first, I must say i am not sure if it was the lighting or the crowd or the foods' presentations but it took me 5 rounds of walking to actually decide to start eating because nothing seemed appealing. Okay, so maybe it was my problem for judging the book by its cover. Now time for the taste, I only had the tempuras, miso soup, grilled beef, grilled lamb, grilled chicken, grilled mussels, grilled "sepak" clams, grilled fish and chocolate cake. (Note: there was only one way of cooking for the foods i ate, had to make this clear cause i cant remember the names of the dish.)

Tempuras - The batter was soggy and most of the batter was falling of whatever was being fried. The flavour, just a mouthful of oil.

Miso soup - The lid of the pot didnt even match the pot. Oh dear.. It seems diluted at first, but after tasting it, it confirms the thought of it being diluted miso soup with extra lot of salt.

Grilled beef, grilled lamb, grilled chicken - it is almost like they use the same base for the sauces of the three meats even though the sauce is named differently. Furthermore, the beef and lamb were all overcooked to the extend the meats were dry and it felt like eating rubber. Only the chicken had a better texture but the sauce was terrible too.

Grilled mussels and "sepak" clams - fresh seafood? wasn't fresh at all, the seafood counter smelled so fishy that even a wet market would be better.. in fact, i had 5 mussels and clams so i am not saying it wasnt fresh from just eating one of it. So, the grilling style was the typical malaysian chili style where you'd find in food courts or markets but the mussels and clams were mushy and the juice gave out some of the rotten fishy flavor. (Note: my relatives who had raw oysters were all down with diarrhea that night)

Grilled fish - This fish wasnt from the raw seafood counter like the mussels and clams, but it was grilled from the kitchen cause it was super big. Big fishes tend to be harder to cook because of its tough flesh texture, grilling is a good idea to get rid of the fishy tatse but they grilled the fish to the extend it was dry and i guess they just didnt season enough because the fish was tasteless even with the sauce provided. I dont know what sauce was it though, it was green and also couldnt make the fish taste better. Not to mention the fish was alrd cooled.

Chocolate cake - just plain dry and super sweet with no chocolate flavour. I also noticed they had a certain cheesecake in the display refrigerator near the entrance but the cake had...

Came here for a team dinner since we've always been to Lemon Garden and thought we'd give Traders a try. We split the team into two and had two dinners here on separate dates. The first time was a disaster and a bad impression I feel will stick for a long time to come.

When we arrived all food items were properly displayed but as more diners arrived, it was clear that they were severely lacking of manpower. I felt a bit bad seeing how hard the kitchen staff were working and everyone seemed to be doing their best while keeping a smile, with one exception - the slightly chubby guy at the sashimi counter. Nik, i believe was the name on his uniform, was throwing a tantrum. As I went back for more sashimi, all plates were empty. It was obvious that he was struggling as he alone had to fill up all the sushi and sashimi. I didn't make any complains but instead just stood there patiently waiting for it to be refilled, only to be told rather rudely to go somewhere else and come back again. I wasn't actually in the mood for any other items but I did move to the oyster section and watched the othe (friendly) guy shuck oysters while waiting so as not to give him too much pressure. 2 minutes later when the sashimi was sliced, the sashimi guy literally CHUCKED the plate on the ice right in front of me and rolled his eyes. He then returned to his chopping board and threw something else around making very loud banging noises and making it clear to anyone and everyone in his vicinity that he was extremely unhappy.

It is quite offensive given we have tried to be as understanding as we could and did not blame him for not being able to cope and fill up dishes. I even gave him a smile and told him not to worry when I had to wait for the sashimi but in return, got treated as if our presence was an absolute inconvenience and as if we were beggars waiting to be fed. I actually lost my appetite after this incident.

I was tempted to cancel our second team's dinner and change it to another venue but to make it fair for the team we decided to proceed our second dinner at gobo chit-chat all the same. It was much better the second time round as there were less diners on that day. The dessert station and floor staff were super friendly, polite and prompt with service. The same guy was manning the sashimi counter. His mood appeared to have improved from the week before but I was cautious still.

No doubt there is a decent variety of seafood offered on their weekend buffet, and the price makes it good value for money especially for golden circle members but the service of one staff was bad enough to deter me from returning again. I wouldn't subject myself to the potential of being at the receiving end of such rude service again.

If it weren't for the extremely friendly and helpful staff at the dessert station and the waitstaff clearigng dishes on the floor, I would have probably given...

We had an awful experience at Gobo Chit Chat for our ramadhan buka puasa yesterday for the following reasons we decided we ought to write a review:

1. My Wife specifically requested at the time of booking ( 2 days before ) for a corner seating / the more private side as we have a baby stroller and a pregnant lady as to have more privacy and to have less noise pollution. However when we arrived at 7pm yesterday all the corner tables were taken up and worst was they missed out on our reservation. Weird part is the hotel reconfirmed our reservation by calling us on that day how could they miss this out? We initially didnt want to make a big fuss and saw a table fit for 6pax so we could occupy it but the hotel staff told us the table had been taken up by someone which was not true as we found out at 9.30pm when we left the restaurant the table was still vacant. They decided to put us at the table closest to the entrance of the restaurant which you could imagine with a stroller and pregnant lady..

2. Food selection was very poor and quality was bad. The only edible food was the roast lamb. The grilled clams which someone would cook for you was uncooked. The grilled fish fillet was drenched in oil and was very salty. The quality of the sushi was like the pasar malam standard as the sushi rice was wet. The dessert cakes were dry and super sweet for even our dessert lovers standards from France that use to stay at your hotel for more than 3 months.

3. There we no indication or signage as which direction we needed to queue from for the hotel staff to serve us the food. Some of the corners were not even blocked off as we saw some of the guests helping their self with the food. At times especially when guests are starting to leave there wasn't anyone attending the counters. So we had to wait for a few minutes before someone even realise we were standing there. This happened at the cold drink counter and sushi counter.

4. The durian that was given for us to takeaway was perhaps the cause for my wife vomiting 3 times last night. Or it might have been the other food. Only my wife had the durian as she got home and she had food poisoning at 6am today.

With this I hope that the standards of the ramadhan buffet can be improved and paying rm111 for a buffet spread like this wasn't worth it and sadly we would not be back anytime soon due to this. Initially I thought of just letting this one go but after seeing my wife in and out of the toilet made me frustrated to...