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IL Forno — Restaurant in Kuala Lumpur

Name
IL Forno
Description
Nearby attractions
Menara Kuala Lumpur
2 Jalan Punchak, Off, Jalan P. Ramlee, 50250 Kuala Lumpur, Malaysia
Petronas Twin Towers
Petronas Twin Tower, Lower Ground (Concourse) Level, Kuala Lumpur City Centre, 50088 Kuala Lumpur, Malaysia
Aquaria KLCC
Kuala Lumpur Convention Centre, Jalan Pinang, Kuala Lumpur City Centre, 50088 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Sky Deck KL Tower
Menara Kuala Lumpur No. 2 Jalan Punchak Off, Jalan P. Ramlee, 50250 Kuala Lumpur, Malaysia
Kuala Lumpur Convention Centre
Kuala Lumpur Convention Centre, Kuala Lumpur, 50088 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
KLCC Park
City Centre, Kuala Lumpur City Centre, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Petrosains, The Discovery Centre
Petronas Twin Tower, Level 4, Kuala Lumpur City Centre, 50088 Kuala Lumpur, Malaysia
Taman Eko-Rimba Kuala Lumpur (TERKL)
Kuala Lumpur, 57000 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Symphony Lake Water Show
Simfoni Lake, Kuala Lumpur City Centre, 50088 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
UR-MU @ Bukit Bintang
3, Jalan Bedara, Bukit Bintang, 50200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Nearby restaurants
Bombay Palace Restaurant
Life Centre, 20, Jln Sultan Ismail, Kuala Lumpur, 50250 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Skillet KL
Lot 1-01, Level 1, Menara Hap Seng, 3, Jalan P. Ramlee, Kuala Lumpur, 50250 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
The Dark Horse - Bar & Grill
Lot G-05, Life Centre, 20, Jln Sultan Ismail, 50250 Kuala Lumpur, Malaysia
Tamarind Hill
19, Jln Sultan Ismail, Bukit Bintang, 50250 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Elegant Inn Hong Kong Cuisine
2nd Floor, Podium Block, Menara Hap Seng, Jalan Tengah, Kuala Lumpur, 50450 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Atlantis Seafood Restaurant & Bar
Ground Floor, Life Centre, 20, Jln Sultan Ismail, Kuala Lumpur, 50250 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
HAN Modern Korean Grill
First Floor, Menara Hap Seng, 1, Jalan P. Ramlee, Kuala Lumpur, 50250 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
BBQ NIGHTS
Jalan Perak, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Asador V
Unit 3A-1 & 3A-2, 4th Floor, Menara Hap Seng, 3, Jalan P. Ramlee, Kuala Lumpur, 50250 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Lemon Garden
Shangri La Hotel, 11, Jln Sultan Ismail, Kuala Lumpur, 50250 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Nearby hotels
E&O Residences Kuala Lumpur
Off Jalan Sultan Ismail, 1, Jalan Tengah, 50450 Kuala Lumpur, Malaysia
Hyatt Centric City Centre Kuala Lumpur
17, Jln Sultan Ismail, Kuala Lumpur, 50250 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Shangri-La Kuala Lumpur
11, Jln Sultan Ismail, Kuala Lumpur, 50250 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Vortex KLCC by Luxury Suites Asia
Vortex KLCC by Luxury Suites Asia, 12, Jln Sultan Ismail, Kuala Lumpur, 50250 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
EQ Kuala Lumpur
EQ, Equatorial Plaza, Jln Sultan Ismail, Kuala Lumpur, 50250 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Holiday Inn Express Kuala Lumpur City Centre by IHG
GROUND FLOOR, 84, Jalan Raja Chulan, Kuala Lumpur, 50200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
SOHO Suites KLCC by noon
Soho Suites KLCC, 20, Jalan Perak, Kuala Lumpur, 50450 Wilayah Persekutuan, Wilayah Persekutuan Kuala Lumpur, Malaysia
The Penthouse KLCC
G1 RESIDENSI SULTAN ISMAIL, 12, Jln Sultan Ismail, Kuala Lumpur, 50250 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Crown Regency Serviced Suites
Crown Regency Service Apartmen, 12, Jalan P. Ramlee, Kuala Lumpur, 50250 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Concorde Hotel Kuala Lumpur
2, Jln Sultan Ismail, Kuala Lumpur, 50250 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Related posts
Keywords
IL Forno tourism.IL Forno hotels.IL Forno bed and breakfast. flights to IL Forno.IL Forno attractions.IL Forno restaurants.IL Forno travel.IL Forno travel guide.IL Forno travel blog.IL Forno pictures.IL Forno photos.IL Forno travel tips.IL Forno maps.IL Forno things to do.
IL Forno things to do, attractions, restaurants, events info and trip planning
IL Forno
MalaysiaKuala LumpurIL Forno

Basic Info

IL Forno

Level 19, 17, Jln Sultan Ismail, Kuala Lumpur, 50450 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
4.1(93)
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spot

Ratings & Description

Info

attractions: Menara Kuala Lumpur, Petronas Twin Towers, Aquaria KLCC, Sky Deck KL Tower, Kuala Lumpur Convention Centre, KLCC Park, Petrosains, The Discovery Centre, Taman Eko-Rimba Kuala Lumpur (TERKL), Symphony Lake Water Show, UR-MU @ Bukit Bintang, restaurants: Bombay Palace Restaurant, Skillet KL, The Dark Horse - Bar & Grill, Tamarind Hill, Elegant Inn Hong Kong Cuisine, Atlantis Seafood Restaurant & Bar, HAN Modern Korean Grill, BBQ NIGHTS, Asador V, Lemon Garden
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Website
hyatt.com

Plan your stay

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Featured dishes

View full menu
dish
Seafood On Ice
dish
Vitello Tonnato
dish
Carpaccio Di Ricciola
dish
Lasagna IL Forno
dish
Gnocchi Con Fonduta Di Grana
dish
Risotto Con Porcini, Fungi E Tartufo Nero
dish
Linguine Al Granchio
dish
Tagliata Di Manzo
dish
Margherita (9-In)
dish
Quattro Funghi E Tartufo Nero (9-In)
dish
Tiramisu
dish
Affogato
dish
Soft Serve Ice Cream

Reviews

Nearby attractions of IL Forno

Menara Kuala Lumpur

Petronas Twin Towers

Aquaria KLCC

Sky Deck KL Tower

Kuala Lumpur Convention Centre

KLCC Park

Petrosains, The Discovery Centre

Taman Eko-Rimba Kuala Lumpur (TERKL)

Symphony Lake Water Show

UR-MU @ Bukit Bintang

Menara Kuala Lumpur

Menara Kuala Lumpur

4.5

(15.2K)

Open 24 hours
Click for details
Petronas Twin Towers

Petronas Twin Towers

4.7

(32.9K)

Open 24 hours
Click for details
Aquaria KLCC

Aquaria KLCC

4.3

(14K)

Open 24 hours
Click for details
Sky Deck KL Tower

Sky Deck KL Tower

4.6

(2.3K)

Open 24 hours
Click for details

Things to do nearby

Sambal Streets Food Tour with 15-plus tastings
Sambal Streets Food Tour with 15-plus tastings
Sun, Jan 4 ‱ 4:30 PM
50100, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
View details
Explore Seven Wonders Of Kuala Lumpur With A Local
Explore Seven Wonders Of Kuala Lumpur With A Local
Sun, Jan 4 ‱ 9:30 AM
50450, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
View details
Authentic Malaysian Street Food Tour Kampung Baru
Authentic Malaysian Street Food Tour Kampung Baru
Sun, Jan 4 ‱ 6:00 PM
50300, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
View details

Nearby restaurants of IL Forno

Bombay Palace Restaurant

Skillet KL

The Dark Horse - Bar & Grill

Tamarind Hill

Elegant Inn Hong Kong Cuisine

Atlantis Seafood Restaurant & Bar

HAN Modern Korean Grill

BBQ NIGHTS

Asador V

Lemon Garden

Bombay Palace Restaurant

Bombay Palace Restaurant

4.1

(671)

$$

Click for details
Skillet KL

Skillet KL

4.5

(536)

Click for details
The Dark Horse - Bar & Grill

The Dark Horse - Bar & Grill

4.5

(748)

$$

Click for details
Tamarind Hill

Tamarind Hill

4.2

(343)

$$$

Click for details
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Posts

Whisky DevWhisky Dev
Had an excellent lunch at Il Forno on the 19th floor of Hyatt Centric City Centre KL. Food here is not “Malaysianised”. It’s true to it’s Italian roots with light natural flavours being the star focus. This also brings to fore the freshness and quality of the ingredients used. Started with a 9” Pizza Gamberi e Rucola - First up, there is no cheese in the toppings. This makes the pizza a lighter option than in many other restaurants. The prawns were fresh and well seasoned. The crust, that has been slow matured for 36hrs, is soft yet chewy with a mild sourish tang that is delicious. It was well charred, not burnt - bravo! The herb toppings were just right. Could be tasted without overpowering the natural flavours. A solid 8.5/10 , I would have said 9, if there had been a little more prawns on the toppings. Next, a spaghetti alio oglio peperoncino - one of the best plates of pasta I have had for a long time. The pasta is cooked al-dente without being too chewy, just a good bite. Flavours were delicious. An easy 9/10 - Best dish of the afternoon. Following on, a lasagna al forno - had potential but for my tastebuds, a rather unbalanced dish. I thought the pasta was way too soft. Had no “bite” and was unfortunately pretty much a pile of mush. The tomato purĂ©e was yummy but a tad too much of it meant that it drowned out any other flavours. The cheese and beef bolognese were OK but their flavours were difficult to discern given the copious amounts of tomato purĂ©e. For me, a 4/10 - I didn’t enjoy this dish. The “tagliata di manzo” (grilled Aussie Wagyu beef) was simple yet delicious. We ordered a medium but the dish came with the ends more medium well and the middle of the cut of beef being closer to medium. Nonetheless, excellent taste and texture and a decent 7.5-8/10. Enjoyable. Finished with the house tiramisĂč. Great variation to most restaurants. Instead of a delicately plated slice, the service team brought a potful out and scooped a generous chunk onto our plate. Made for a delightful talking point. Well thought out service variation! Kudos to the chef and service team. The tiramisu itself tasted great! Big flavours and not too creamy or fluffy. The cake gave a good texture to the dessert and the coffee flavour was bold and satisfying. Another 8.5-9/10 The restaurant itself was delightful. A great view of the KL city centre buildings and the ID made for a chill and comfortable environment. Given the quality ingredients and great ambience as well as its location in the KL City Centre within a 5 star hotel, I’d say the prices charged also represent good value. Can definitely see myself returning. đŸ‘đŸ»đŸ‘đŸ»đŸ‘đŸ»đŸ‘đŸ»đŸ‘đŸ»
HealthcAIre KimHealthcAIre Kim
Il Forno, Hyatt centric KL: Pride and prejudice. The most beautiful F&B in Hyatt Centric – Il Forno sets the stage for great pride in all things premium Italian. The space is so stunning – a cosy living room-esque lounge is housed in the restaurant. For a glasshouse ambience with view of the commanding twin towers, head to the dining area. You can sense the haute pride in all the luxe kitchen equipment, fittings, cutlery, crockery and furniture. We were here for breakfast – and what a knockout of all senses. Here comes prejudice – much of the poetry of the food, incredible food sourcing and careful curation is lost on the pedestrian crowd. They jarred on my sensory experience entirely – we’re talking about mainland Chinese who turned up in their PJ’s, annoying Singaporeans harassing staff for pedestrian buffet items, loud kids screaming and running around. So much of the poetry is lost on the unappreciative crowd. The humble asparagus is sweet, firm and do sprinkle some sea salt for an elevated taste. Pastries and bakes are superb and few – you taste the Elle French premium butter, and the right flaky texture means their ovens are seriously good stuff. Reggiano Parmigiano wheel is another highlight here. They serve up hearty chunks of this. Turkish honey isn’t the cheap Chinese fake make. There is so much careful planning in food sourcing, and you really taste the goodness. It’s a pity we miss the ala carte dinner menu, but I imagine it is nothing less than extraordinary. Even the fresh herb plants taste heavenly – I plucked a few and felt like I was whisked back to an agri-tourismo in Umbria. If you’re into tacky eating, please steer clear. If you have refined palates (which the breakfast crowds don’t) , good etiquette and moderate dress sense, please blow your senses here. #eatstylishtravelstylish
shinjeng yeeshinjeng yee
Further to the post by JJ Wong below, I have just got more to share about the very disappointing experience at IL Forno. 1. Missed out our order - We ordered baked eggplant as appetiser but it was not served after we have finished our mains. We find it a little strange so we get a waiter to check our order. It was very sad to hear that the baked eggplant did not went through the system. Hence, we told the waiter to place the order for us. Funny thing - the waiter came to us with a pizza, which is the same pizza that we have already eaten. We were all in shock. So we clarified that we are looking for the ‘baked eggplant’ once again. The waiter noted and went to the kitchen. About 1 minute later, the waiter came back with the menu and asked what would we like to order. Aren’t ‘baked eggplant’ the subject matter all these while??? 2. Water was not served - Our orders are all served (of course without the baked eggplant that we thought its still cooking in the kitchen) and wine is also here. Now, we asked the waiter do you serve water? Response received was ‘oh ya’. Seriously guys, isn’t this the basic? 3. Interrupted dining experience - Beside the rushing plate keeping action, food that was not ordered by us keep coming to our table and we have to repeatedly mentioned no its not our order. 4. As mentioned below about the terrible plating, please see photo attached for your reference. To conclude, the entire dining experience was a mess and we are very frustrated about it. This is definitely not something we would have expected from the Hyatt Group, please do something about it.
See more posts
See more posts
hotel
Find your stay

Pet-friendly Hotels in Kuala Lumpur

Find a cozy hotel nearby and make it a full experience.

Had an excellent lunch at Il Forno on the 19th floor of Hyatt Centric City Centre KL. Food here is not “Malaysianised”. It’s true to it’s Italian roots with light natural flavours being the star focus. This also brings to fore the freshness and quality of the ingredients used. Started with a 9” Pizza Gamberi e Rucola - First up, there is no cheese in the toppings. This makes the pizza a lighter option than in many other restaurants. The prawns were fresh and well seasoned. The crust, that has been slow matured for 36hrs, is soft yet chewy with a mild sourish tang that is delicious. It was well charred, not burnt - bravo! The herb toppings were just right. Could be tasted without overpowering the natural flavours. A solid 8.5/10 , I would have said 9, if there had been a little more prawns on the toppings. Next, a spaghetti alio oglio peperoncino - one of the best plates of pasta I have had for a long time. The pasta is cooked al-dente without being too chewy, just a good bite. Flavours were delicious. An easy 9/10 - Best dish of the afternoon. Following on, a lasagna al forno - had potential but for my tastebuds, a rather unbalanced dish. I thought the pasta was way too soft. Had no “bite” and was unfortunately pretty much a pile of mush. The tomato purĂ©e was yummy but a tad too much of it meant that it drowned out any other flavours. The cheese and beef bolognese were OK but their flavours were difficult to discern given the copious amounts of tomato purĂ©e. For me, a 4/10 - I didn’t enjoy this dish. The “tagliata di manzo” (grilled Aussie Wagyu beef) was simple yet delicious. We ordered a medium but the dish came with the ends more medium well and the middle of the cut of beef being closer to medium. Nonetheless, excellent taste and texture and a decent 7.5-8/10. Enjoyable. Finished with the house tiramisĂč. Great variation to most restaurants. Instead of a delicately plated slice, the service team brought a potful out and scooped a generous chunk onto our plate. Made for a delightful talking point. Well thought out service variation! Kudos to the chef and service team. The tiramisu itself tasted great! Big flavours and not too creamy or fluffy. The cake gave a good texture to the dessert and the coffee flavour was bold and satisfying. Another 8.5-9/10 The restaurant itself was delightful. A great view of the KL city centre buildings and the ID made for a chill and comfortable environment. Given the quality ingredients and great ambience as well as its location in the KL City Centre within a 5 star hotel, I’d say the prices charged also represent good value. Can definitely see myself returning. đŸ‘đŸ»đŸ‘đŸ»đŸ‘đŸ»đŸ‘đŸ»đŸ‘đŸ»
Whisky Dev

Whisky Dev

hotel
Find your stay

Affordable Hotels in Kuala Lumpur

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
Il Forno, Hyatt centric KL: Pride and prejudice. The most beautiful F&B in Hyatt Centric – Il Forno sets the stage for great pride in all things premium Italian. The space is so stunning – a cosy living room-esque lounge is housed in the restaurant. For a glasshouse ambience with view of the commanding twin towers, head to the dining area. You can sense the haute pride in all the luxe kitchen equipment, fittings, cutlery, crockery and furniture. We were here for breakfast – and what a knockout of all senses. Here comes prejudice – much of the poetry of the food, incredible food sourcing and careful curation is lost on the pedestrian crowd. They jarred on my sensory experience entirely – we’re talking about mainland Chinese who turned up in their PJ’s, annoying Singaporeans harassing staff for pedestrian buffet items, loud kids screaming and running around. So much of the poetry is lost on the unappreciative crowd. The humble asparagus is sweet, firm and do sprinkle some sea salt for an elevated taste. Pastries and bakes are superb and few – you taste the Elle French premium butter, and the right flaky texture means their ovens are seriously good stuff. Reggiano Parmigiano wheel is another highlight here. They serve up hearty chunks of this. Turkish honey isn’t the cheap Chinese fake make. There is so much careful planning in food sourcing, and you really taste the goodness. It’s a pity we miss the ala carte dinner menu, but I imagine it is nothing less than extraordinary. Even the fresh herb plants taste heavenly – I plucked a few and felt like I was whisked back to an agri-tourismo in Umbria. If you’re into tacky eating, please steer clear. If you have refined palates (which the breakfast crowds don’t) , good etiquette and moderate dress sense, please blow your senses here. #eatstylishtravelstylish
HealthcAIre Kim

HealthcAIre Kim

hotel
Find your stay

The Coolest Hotels You Haven't Heard Of (Yet)

Find a cozy hotel nearby and make it a full experience.

hotel
Find your stay

Trending Stays Worth the Hype in Kuala Lumpur

Find a cozy hotel nearby and make it a full experience.

Further to the post by JJ Wong below, I have just got more to share about the very disappointing experience at IL Forno. 1. Missed out our order - We ordered baked eggplant as appetiser but it was not served after we have finished our mains. We find it a little strange so we get a waiter to check our order. It was very sad to hear that the baked eggplant did not went through the system. Hence, we told the waiter to place the order for us. Funny thing - the waiter came to us with a pizza, which is the same pizza that we have already eaten. We were all in shock. So we clarified that we are looking for the ‘baked eggplant’ once again. The waiter noted and went to the kitchen. About 1 minute later, the waiter came back with the menu and asked what would we like to order. Aren’t ‘baked eggplant’ the subject matter all these while??? 2. Water was not served - Our orders are all served (of course without the baked eggplant that we thought its still cooking in the kitchen) and wine is also here. Now, we asked the waiter do you serve water? Response received was ‘oh ya’. Seriously guys, isn’t this the basic? 3. Interrupted dining experience - Beside the rushing plate keeping action, food that was not ordered by us keep coming to our table and we have to repeatedly mentioned no its not our order. 4. As mentioned below about the terrible plating, please see photo attached for your reference. To conclude, the entire dining experience was a mess and we are very frustrated about it. This is definitely not something we would have expected from the Hyatt Group, please do something about it.
shinjeng yee

shinjeng yee

See more posts
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Reviews of IL Forno

4.1
(93)
avatar
5.0
46w

Had an excellent lunch at Il Forno on the 19th floor of Hyatt Centric City Centre KL.

Food here is not “Malaysianised”.

It’s true to it’s Italian roots with light natural flavours being the star focus. This also brings to fore the freshness and quality of the ingredients used.

Started with a 9” Pizza Gamberi e Rucola - First up, there is no cheese in the toppings. This makes the pizza a lighter option than in many other restaurants. The prawns were fresh and well seasoned. The crust, that has been slow matured for 36hrs, is soft yet chewy with a mild sourish tang that is delicious. It was well charred, not burnt - bravo! The herb toppings were just right. Could be tasted without overpowering the natural flavours. A solid 8.5/10 , I would have said 9, if there had been a little more prawns on the toppings.

Next, a spaghetti alio oglio peperoncino - one of the best plates of pasta I have had for a long time. The pasta is cooked al-dente without being too chewy, just a good bite. Flavours were delicious. An easy 9/10 - Best dish of the afternoon.

Following on, a lasagna al forno - had potential but for my tastebuds, a rather unbalanced dish. I thought the pasta was way too soft. Had no “bite” and was unfortunately pretty much a pile of mush. The tomato purĂ©e was yummy but a tad too much of it meant that it drowned out any other flavours. The cheese and beef bolognese were OK but their flavours were difficult to discern given the copious amounts of tomato purĂ©e. For me, a 4/10 - I didn’t enjoy this dish.

The “tagliata di manzo” (grilled Aussie Wagyu beef) was simple yet delicious. We ordered a medium but the dish came with the ends more medium well and the middle of the cut of beef being closer to medium. Nonetheless, excellent taste and texture and a decent 7.5-8/10. Enjoyable.

Finished with the house tiramisĂč. Great variation to most restaurants. Instead of a delicately plated slice, the service team brought a potful out and scooped a generous chunk onto our plate.

Made for a delightful talking point. Well thought out service variation! Kudos to the chef and service team.

The tiramisu itself tasted great! Big flavours and not too creamy or fluffy. The cake gave a good texture to the dessert and the coffee flavour was bold and satisfying. Another 8.5-9/10

The restaurant itself was delightful. A great view of the KL city centre buildings and the ID made for a chill and comfortable environment.

Given the quality ingredients and great ambience as well as its location in the KL City Centre within a 5 star hotel, I’d say the prices charged also represent good value.

Can definitely see myself...

   Read more
avatar
1.0
20w

This is my 2nd time visiting the place. The tiramisu is the one that attracts me to come back. I was there for a birthday dinner. Reservation made for 6 pax at 7:30pm. We were there around 7:15pm. There is no parking space available so we have to go to the Valet and found out online that the first hour is free and the subsequent hour will be RM 15/hour. So we all agreed to stay for 2 hours. Everything went well, the waitress was nice, the ambiance was good and the food was yummy. We celebrated the birthday and everyone was happy. There is a little delay here and there but it was still acceptable as the restaurant was quite busy. We were done around 8:30pm and we asked the waitress if we get any discount for the parking rate . The waitress told us that we need to validate our ticket and she asked her colleague to assist us. We passed the 2 valet tickets to that lady and some of us went to the washroom while waiting. After waited for about half an hour, which is almost time, we walked out and started looking for that lady who took our tickets then I saw the 2 tickets “sleeping” at the entrance counter and no one was doing anything to the tickets. Then I saw a man who I assumed is the manager and asked him what happen to the tickets, he passed the tickets to me and told me to go to the concierge and get validated. So we were quite upset but we proceeded to the lift, while waiting for the lift, the lady who took our tickets approached us and told us that she has not validate the tickets and offered to validate the tickets for us at her counter. Another 5 minutes passed and she came back and told us that she can’t do it and asked us to proceed to the concierge at the lobby. When we were at the concierge we told the lady what happened and that we wasted our time waiting and etc
 she validated the tickets and told us that it’s RM 15 flat rate. So we thought ok fine. When the valet guy scanned our ticket and told us to pay RM 30 for one ticket meaning we have exceeded the time. We told him what happened and he said that everything is set in the system they can’t do anything. We still have to pay extra RM 15 for ridiculously waiting here and there for the ticket to get validated. This is not fair to us and when we seek for help, no one can do anything. I rather pay RM 30 for another pizza than wasting my RM 30 for no reason! This is very unreasonable and unacceptable. The irresponsibility of the restaurant service just...

   Read more
avatar
5.0
33w

Il Forno, Hyatt centric KL: Pride and prejudice. The most beautiful F&B in Hyatt Centric – Il Forno sets the stage for great pride in all things premium Italian. The space is so stunning – a cosy living room-esque lounge is housed in the restaurant. For a glasshouse ambience with view of the commanding twin towers, head to the dining area. You can sense the haute pride in all the luxe kitchen equipment, fittings, cutlery, crockery and furniture. We were here for breakfast – and what a knockout of all senses. Here comes prejudice – much of the poetry of the food, incredible food sourcing and careful curation is lost on the pedestrian crowd. They jarred on my sensory experience entirely – we’re talking about mainland Chinese who turned up in their PJ’s, annoying Singaporeans harassing staff for pedestrian buffet items, loud kids screaming and running around. So much of the poetry is lost on the unappreciative crowd.

The humble asparagus is sweet, firm and do sprinkle some sea salt for an elevated taste. Pastries and bakes are superb and few – you taste the Elle French premium butter, and the right flaky texture means their ovens are seriously good stuff. Reggiano Parmigiano wheel is another highlight here. They serve up hearty chunks of this. Turkish honey isn’t the cheap Chinese fake make. There is so much careful planning in food sourcing, and you really taste the goodness. It’s a pity we miss the ala carte dinner menu, but I imagine it is nothing less than extraordinary. Even the fresh herb plants taste heavenly – I plucked a few and felt like I was whisked back to an agri-tourismo in Umbria. If you’re into tacky eating, please steer clear. If you have refined palates (which the breakfast crowds don’t) , good etiquette and moderate dress sense, please blow your senses here....

   Read more
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