Fat Phill's Diner — Restaurant in Amsterdam

We wanted to eat there last night! Big MISTAKE!!! We were waiting for customers to finish eating so we could sit, as they were a group as large as ours. However, we saw chairs and tables turned over, so we politely asked the two chefs working on Thursday, January 25th if we could take those tables and chairs. They responded that if there was no space, we should leave and go elsewhere, a bit harsh but somewhat understandable. We waited for the group to finish eating to finally sit down and re-entered. We spoke French among ourselves, and as we were about to order at the kiosk, the man told us it wasn't working. He insisted that we had to pay in cash, or else our group couldn't eat here. However, we had just seen customers paying with cards, and we heard the next customers, who also paid with cards. A friend spoke in Spanish with customers who confirmed they too paid with cards. The chefs started yelling at us aggressively, ''GET OUT GET OUT" ??!!! They maybe work off the books, seemed to use the same gloves for cooking as for cleaning, rude, aggressive, and likely racist. Do not go to a place where they don't respect customers; there are plenty of other great restaurants in the city that will welcome you better, regardless of your...

OK for the price but unhygienic

I went there for the first time and took a loaded fried (pastrami+steak), the portion was huge and I found the price more than ok for Amsterdam. It's not great quality but still ok. The "cheese" doesn't taste like cheddar nor cheese at all, even if there's a huge quantity. Actually, no ingredients as a "real" taste. It's just a big mashed thing but it's full filling and fat. Something that will not make me come again is the fact that (as a looot of fast food) server/cook (it's the same person yes) use gloves. Gloves are the most disgusting thing in restauration (I worked several years as a cook), it just collect all the dirt from everywhere , unless you change them every 15 min it's way waaaay less hygienic than using your bare hand and clean them often. Servers touch meat, fries, bags then ticket, then bankcard machine, cash then screen with the same pair of gloves, that's...

I visited Fat Phill’s in Amsterdam twice. The food was actually good, and the first guy who helped me — the one with curly hair — was really nice and welcoming. He made a great impression, and honestly, he’s the reason I came back a second time.

However, the second time I was served by a different staff member with blonde hair, and the experience was completely different. He was rude, stingy, and straight up refused to give me salt at first. When he finally agreed, he told another staff member to give me very little salt — and that’s exactly what I got. It felt almost petty.

Considering I spent over 100 euros on two visits, the least I expect is to be treated respectfully and to be given a basic thing like salt without attitude. That second staff member was extremely unfriendly and really ruined the vibe. A shame, because the first guy did...