I came to the grasshopper for the first time after hearing about it from my parents when they came years before, it was apparently a really good smoking venue with tourists from around the world coming to visit however we came for food as it was my partners birthday and thought it would be one of the best places to go due to its previously great reputation. I was sadly very mistaken. We reserved a spot earlier that day but when we arrived we were just placed anywhere, we sat for 30 minutes before anyone asked for our order meanwhile staff were on there phones and not really attentive to anyone that was there and talking amongst themselves. We were given 2 lots of dirty cutlery and asked twice to change them. After receiving our orders a further 30 minutes later we were presented with a mediocre looking plate however I dived into the steak, all of us ordering medium rare, expecting to be bombarded by flavour but it just tasted like a bland slab of meat, absolutely ridiculous for the price. My friend who also ordered the same as me got a steak that was well over done, no red meat to be seen. After we finished our meal my friend was then eventually addressed about the steak after waiting a further 20 minutes to get any of the staffs attention. We waited another 30 minutes for the correct food to be cooked and brought to the table. After multiple complaints and literally everything going wrong I slightly expected to receive some compensation like a small discount but we were charged full price and I felt absolutely awful for my partner who just had a really stale pricey experience. I will not be going back to that venue unfortunately and highly discourage anyone else going there for a special occasion or comfort food. There is plenty of brilliant places in Amsterdam to go! Just don’t get bogged down by this tourist trap.