Friend & Whau Cafe mt eden — Restaurant in Albert-Eden

The food and view are both excellent. Very flavorful food and the coffee and tea are nice and strong. My wife and I are in NZ on Christmas vacation/holiday from the States and found this place when wanting to walk Mt. Eden's hiking trail. The cafe is attached to a small but very well maintained and put together history museum and visitor center. The staff was incredibly friendly and gave good advice on the food as well as the pronunciation of the Maori language and names. The caldera of the extinct volcano is a holy place so learning about the respect for the land, people, and history added to the breakfast. We liked it so much that after our hike we plan to come...

We really wanted to love this place as the menu and food looked amazing but today we were let down with dissapointing service and wait times.

30 minutes after ordering our coffee and food we had to ask where our coffees were. The waitress said she'd look into it for us. 10 minutes later we asked the same question to another waitress who told us the same.

After waiting over 45 minutes, our food finally arrived which looked rushed, we ate and then left, still with no sign of our coffees. I'll add that the cafe wasn't even at full capacity.

To add insult to injury we were overcharged by $21.

It was such a strange cafe experience that I don't think...

Lovely place to have brunch/lunch but service is VERY SLOW. I came here today, Sunday, and there were only 2 people working at the cafe; with many many people waiting in a queue. It took us 30 min to order, over 40 min to get the food (which was not good at all, specially the chicken sandwich). Absolutely ridiculous. I would suggest asking at least 1 more person to work on a Sunday… See photos, we waited over 40 minutes for the food to arrive and it was not even hot or had a salad next to it. We didn’t get the chips that are supposed to come with the quiche (and yes, I made a comment to the staff on the day). Worst experience ever. Do not...