La Porchetta Restaurant Parnell — Restaurant in Waitematā

My first impression of this restaurant was extremely poor! We were exploring and walking on the street as tourists. Then found this restaurant. It was around 5 PM, and there weren't many customers inside. We waited in the waiting area for a welcoming server but were left waiting. Eventually, a waiter approached with unsteady steps. After checking our party size and reservation, he walked over to the counter, turned his back to us, and stood there for a while. I'm not sure what he was doing, but he then went to the dining area, which had plenty of empty tables, and walked around aimlessly. At that point, I was ready to leave, feeling bewildered, but my companion convinced me to wait. When he finally circled back to us, he said, "We're fully booked, but you can dine if you finish in an hour." I left eventually. I don’t have confident in the service quality if stay. Does checking reservations require wandering around the counter and tables, and leaving us hanging? Is it necessary to inform us that we only have an hour by pacing around empty tables? There was never a hint of feeling welcome from beginning to end. It felt like he didn't want to be there or wanted us to dine elsewhere. At one point, I even wondered if he had taken some strange substance to...

The worst restaurant ever visited in AUCKLAND. PATHETIC FOOD & SERVICE. Upon reaching the restaurant at 7.45pm there was a sign board. Stating “Please wait here to be seated”. But was waiting there for almost 5min to be seated but non of the staff approached and we had to walk in ourself. Upon self seated after requesting 3 times the water was served this was at 8.10pm. Within 5min the waiter can and asked if we were ready for start our dinner. We were not ready still we ordered some starter to start. Since we were 12 of us and didn’t want the kitchen to get over loaded. Then within 5min the server comes back and ask if we were ready to order our next dish maybe more starter or mains. We ordered some pizza which was at 8.25pm. Before the arrival of this order the server come and tell our kitchen will close at 9pm would you like to order main’s around 8.30pm. Still without getting our starter we ordered our mains. And the mains were served without clearing the dirty small plates and without cutlery. Steak was over cooked we asked for Medium Well but we got Over done. Tomato pasta was dry. Prawn pasta was very fishy as the prawns were not fresh

THE MOST IMPORTANT WE WERE TABLE OF 12 PEOPLE BUT THE SERVER SERVING OUR SERVER...

Very disappointed with my experience at La Porchetta Parnell. I am vegetarian, (told the waiter I was) and then proceeded to order from the menu (where the item I ordered didn't specify it had meat in it). I was brought the Arancini with meat and only noticed after I had started eating as it was in the sauce. I then told the waiter I didn't want this meal as I was again vegetarian and would like the vegetarian arancini. They then asked if I wanted it to takeaway (we had already waited 30 minutes for our food) and I said yes. 10 minutes passed and they brought out some aranicini in a takeaway container...However, these were the same arancini I had just sent back (the ones containing meat) but without the sauce, so I took another bite without knowing. When we went to pay for our dinner, the woman in charge insisted we pay for the meat arancini. I told her this isn't what I ordered (the meal was still on the table) and I was happy to pay for the other things we ordered. She was extremely rude and had horrible customer service. We never received an apology or a kind mannered tone at the very least. I really like La Porchetta but after this experience I won't...